Universal Knowledge - Top Competitors (Mar 2022)

Universal Knowledge Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 10/10 - high cost
Category: Help Desk -> Universal Knowledge review -> Universal Knowledge competitors
Ranking:Ranked 86 out of 210 Help Desk systems
Company: Knowledge Powered Solutions
Pricing: starts at $13.21 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Universal Knowledge review, Universal Knowledge pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 07, 2022

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Universal Knowledge vs. Alternatives in 2024

Good alternatives of Universal Knowledge are FreshService, Reamaze, and Kapdesk.

Universal Knowledge alternatives - for small & large Business

Here are the top 4 alternatives to Universal Knowledge that are worth checking out: SolarWinds for SMBs, Freshdesk for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Universa...
ITQlick rating
2.8/5
Score
76/100
Pricing
10/10
License pricing
$13.21 per user/month
Functionality
13
Best for SMBs
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Best for Enterprise
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Growing
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Free version
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.