UniVoIP Review - why 4.5 stars?

Shlomi Lavi / updated: May 09, 2022

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What is UniVoIP?

UniVoIP is a Voice over IP/VoIP contact management solution designed to secure business communication collaboration and mobility in the cloud.

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Who is it best for?

The majority of the UniVoIP users are entrepreneurs who own small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are ripping the benefits coming from IT, data and web hosting and information-related services, mainly with the VoIP and contact center management.

Main features and functionalities

UniVoIP and its OfficeConnect deliver several features beneficial to the users such as call paging, auto-attendant, email integration, conferencing, and call recording and one-touch speed dial. This solution also offers users with Private Branch eXchange System/PBX and has the Automatic Call Distribution/ACD. The system is designed to have Workforce Scheduling, Computer Telephony Integration/CTI and SIP Trunking.

This solution is scalable. Monitoring of the account is possible in real time via Online Administration feature. It also has the Mobile Twinning functionality by having the calls made to their extension to ring outside on a phone of their choice.

What is the actual cost?

The cost of license starts at $18.95 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for UniVoIP. You can also find here pricing information from UniVoIP's website.

How it stacks up?

Access a head to head analysis of UniVoIP vs alternative software solutions.

Frequently Asked Questions (FAQs)