UpKeep Review - why 4.7 stars?

Shlomi Lavi / updated: Jun 28, 2022

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What is UpKeep?

UpKeep is a cloud-based maintenance software (CMMS) that empowers every maintenance and reliability team with the tools and information they need.
The software comes with features/solutions like;

• Asset Management: This feature provides powerful insights to help various teams manage their full asset lifecycle.
• Preventive Maintenance: This feature comes with the tools to help modern-day maintenance professionals prevent asset breakdowns beforehand.
• Facility Maintenance: With this feature, various agile maintenance teams can plan their day confidently and in subsequent days.
• Property Maintenance: Maintenance teams and managers can easily access and approve work orders on smartphones or tablets.
• Inventory Management: This feature provides maintenance teams and managers with consequential insights to control costs towards sufficient supply in stock better.

Upkeep is a maintenance software that started in the year 2014. The company is headquartered in Los Angeles, California, the United States. The company has a workforce of up to 200 employees.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Upkeep offers a free plan (community plan) and three licensed plans, namely Starter, professional, and business plus. The starter plan for small businesses starts at $45/month per user.

The professional plan for small and medium-sized businesses starts at $75/month per user. Business plus for businesses that want to advance starts at $120/month per user.

The starter plan comes with features like Inventory Management, Preventive Maintenance, and Monthly Analytics & Reporting. The professional plan includes features such as Advanced Analytics & Reporting, Requests Portal, and Signature Capture.

Business Plus comes with features like automated workflow, Reliability Tracking, Purchase Order Management, API Access, Multi-site Modules, and Customizable Dashboards.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for UpKeep. You can also find here pricing information from UpKeep's website.

Pros

• UpKeep offers free features in its free plan
• The software is easy to use and simple to learn
• Users can conveniently access UpKeep right from a mobile phone or a computer.

Cons

• The software has a poor scheduling feature for recurring work orders

How it stacks up?

Access a head to head analysis of UpKeep vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is UpKeep right for you or your business?

Companies or services with tools or equipment aiming to manage and track the maintenance of these items are fit to use UpKeep. Customers who best enjoy the services of UpKeep are those in asset maintenance specialties like buildings, property, hospitality, restaurants, churches, non-profits, healthcare, manufacturing, facilities, etc. Examples of customers using UpKeep are Unilever, Yamaha, McDonalds, Marriott, Aramark, Pepsi bottling ventures, Subway, etc.