UpKeep Review - why 4.7 stars?
Compare Pricing
ITQlick Score: | 94/100 |
---|---|
ITQlick Rating: | (4.7/5) |
Pricing: | 2/10 - low cost |
Category: | Maintenance -> UpKeep |
Ranking: | Ranked 1 out of 272 Maintenance systems |
Company: | UpKeep Maintenance Management |
Pricing: | starts at $45 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | UpKeep pricing, UpKeep alternatives |

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.
What is UpKeep and its features?
The software comes with features/solutions like;
- Asset Management: This feature provides powerful insights to help various teams manage their full asset lifecycle.
- Preventive Maintenance: This feature comes with the tools to help modern-day maintenance professionals prevent asset breakdowns beforehand.
- Facility Maintenance: With this feature, various agile maintenance teams can plan their day confidently and in subsequent days.
- Property Maintenance: Maintenance teams and managers can easily access and approve work orders on smartphones or tablets.
- Inventory Management: This feature provides maintenance teams and managers with consequential insights to control costs towards sufficient supply in stock better.
What is UpKeep rating?
Who uses UpKeep?
Is it easy to use?
Is UpKeep cloud-based?
Can it be used on mobile?
Is UpKeep the best Maintenance system?
What are UpKeep's pros? (3 Pros)
- UpKeep offers free features in its free plan
- The software is easy to use and simple to learn
- Users can conveniently access UpKeep right from a mobile phone or a computer.
What are UpKeep's cons? (1 cons)
- The software has a poor scheduling feature for recurring work orders
Who are their main alternatives?
- Functionality: UpKeep offers features like Asset Management, Property Management, Facility Management, Inventory Management, Preventive Maintenance, and Equipment. When compared to its alternatives, most Fiix features are like UpKeep. However, Fiix offers the grab data from any production system not available in UpKeep. MaintainX offers a Communication and Chat feature not seen in Upkeep. Asset Panda offers Fixed Asset Tracking, IT Asset Tracking, Tool Tracking, Maintenance Tracking, Reservations, etc.
- Customers/Industries: Upkeep targets maintenance teams in manufacturing, facilities, farming/agriculture, building, etc. Customers like Pepsi bottling ventures, YAHAMA, and MacDonalds use Upkeep. Compared to its alternatives, Asset Panda targets maintenance teams in education, construction, healthcare, government, non-profits, etc. Customers like Yeti, The Boring Company, and BritisRedCross use Asset Panda. MaintainX targets maintenance teams in manufacturing, facility management, food and beverage, hospitality, education, and schools, etc. Customers like MacDonalds, Dominos, and UniverSolution use MaintainX.
- Cost: Industry experts cost-rated this maintenance software as 1 (where 1-2 is a low-cost and 4-5 is a high-cost), which means it is low-cost software amongst its alternatives. The license cost for Upkeep starts at $45/month per user. Compared to its alternatives, Fiix starts with a basic plan at $45 per user per month (annual billing). MaintainX starts with the Essential plan at $8.33/month per user, per month, when billed annually. Asset Panda (customizable pricing) starts at $83 per month (billed annually).
- Cloud-based/On-premise: UpKeep and all its alternatives are cloud-based.
- Popularity: UpKeep (2014) is a privately held company with 3000+ companies using its asset management solutions. Compared to its alternatives, Fiix (2008) is a privately held company managing over 6.2 million work orders and 3.5 million PMs every year. MaintainX (2018) is also privately held.
- Support: Upkeep and its alternatives share similar support channels like email/help desk, FAQs/forum, a knowledge base, phone support, and chat. UpKeep and MaintainX offer a 24/7 live rep support channel which is lacking in Fiix and Asset Panda.
What is the cost of UpKeep?
The professional plan for small and medium-sized businesses starts at $75/month per user. Business plus for businesses that want to advance starts at $120/month per user.
The starter plan comes with features like Inventory Management, Preventive Maintenance, and Monthly Analytics & Reporting. The professional plan includes features such as Advanced Analytics & Reporting, Requests Portal, and Signature Capture.
Business Plus comes with features like automated workflow, Reliability Tracking, Purchase Order Management, API Access, Multi-site Modules, and Customizable Dashboards.
What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for UpKeep. You can also find here pricing information from UpKeep's website.
What should you ask UpKeep Maintenance Management during a demo session? (65 questions)
Where UpKeep is used?
Companies or services with tools or equipment aiming to manage and track the maintenance of these items are fit to use UpKeep. Customers who best enjoy the services of UpKeep are those in asset maintenance specialties like buildings, property, hospitality, restaurants, churches, non-profits, healthcare, manufacturing, facilities, etc. Examples of customers using UpKeep are Unilever, Yamaha, McDonalds, Marriott, Aramark, Pepsi bottling ventures, Subway, etc.List of categories
List of features
UpKeep Vs. Alternatives
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.