USAN ACD - Top Competitors (Mar 2022)
Compare Pricing
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 9.6/10 - high cost |
| Category: | Call Center -> USAN ACD review -> USAN ACD competitors |
| Ranking: | Ranked 80 out of 240 Call Center systems |
| Company: | USAN INC |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | USAN ACD review, USAN ACD pricing guide |
Shlomi Lavi / updated: Mar 03, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
USAN ACD vs. Alternatives in 2024
The two major competitors of USAN ACD are Predictive Dialer and ServiceNow. While Predictive dialer is both cloud-based and on-premise, USAN ACD is a cloud-based software. USAN ACD is suitable for use in businesses of all sizes including small-sized businesses, medium-sized businesses, and large enterprises unlike Predictive Dialer, which is suitable for use in medium-sized businesses, and large enterprises only.Predictive Dialer provides the user with call recording that allows records to be used as proof and reference a feature that is lacking in USAN ACD. According to most online reviews, USAN ACD has ratings of 3.8 while Predictive Dialer has ratings of 4.0.
ServiceNow is both cloud-based and on-premise while USAN ACD is a cloud-based software. ServiceNow is suitable for operations in small-sized businesses and medium-sized businesses, unlike USAN ACD, which is suitable for use in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large enterprises. Based on most online reviews provided by users, USAN ACD has ratings of 3.8 while ServiceNow has ratings of 4.3.
USAN ACD alternatives - for small & large Business
Here are the top 4 alternatives to USAN ACD that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.