USERSNAP - Top Competitors (Mar 2022)
Compare Pricing
| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 5.8/10 - average cost |
| Category: | Issue Management -> USERSNAP review -> USERSNAP competitors |
| Ranking: | Ranked 1 out of 13 Issue Management systems |
| Company: | Usersnap |
| Pricing: | starts at $9 per 2 users/month |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | USERSNAP review, USERSNAP pricing guide |
Shlomi Lavi / updated: Mar 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
USERSNAP vs. Alternatives in 2024
Usersnap competes with some customer feedback systems, and they are Userback, UserTesting, and LogRocket. Below, we will compare these systems in some vital aspects.- Cost: Usersnap has a license plan that starts from $9 per month, compared to its alternatives, LogRocket has a license price that starts from $99 per month, Userback has a license plan that starts from $14 per month, and UserTesting do not have their license pricing information public.
- Functionality: Usersnap has features like Unlimited reporters Micro surveys, Screen recording, Customer care replies, Browser error recording, Custom translations, Native screenshots, Integrate via Webhooks, Annual security questionnaires, etc. Compared to its competitors, Usersnap has customer experience features lacking in its competitors. Userback has a session replay feature missing in Usersnap and other mentioned competitors.
- Scalability: Usersnap and its competitors can help scale businesses from small to enterprise.
- Customers/Industries: Usersnap targets SaaS Companies, Enterprise Feedback, and Web/Software Agencies. Compared to its alternatives, Userback targets web agencies, software companies, designers, and developers. UserTesting targets Product, Design and UX, Marketing, Executives teams, etc.
- For Customers: Usersnap has customers like Facebook, CISCO, Airbus, Lyft, Microsoft. Userback has customers like Udacity, Circut, Osano, Vision, Couchbase. UserTesting is used by companies like HP, Canva, Microsoft, Trivagoo, Samsung, etc. LogRocket has customers like Reddit, Bill.com, Pinterest, SwissLife, IKEA, Rippling.
- Cloud/Physical: Usersnap and its mentioned alternatives mentioned are all cloud-based software.
- Support: Usersnap offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, and Chat. Compared to its alternatives, Userback offers Email/Help Desk, Knowledge Base, and Chat. UserTesting offers Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat Support.
USERSNAP alternatives - for small & large Business
Here are the top 4 alternatives to USERSNAP that are worth checking out: ChangeGear for SMBs, MantisBT for large size business, Trac for growing companies, and Codegiant for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.