Vbvoice Review - why 4 stars?

Shlomi Lavi / updated: Jun 22, 2022

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What is Vbvoice?

Vbvoice is an interactive voice response solution for businesses of all sizes. It offers such services as caller ID support, automated call center, customized call routing, and others. The software was designed and launched by Pronexus Inc headquartered in Ontario, Canada.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be used include retail and wholesale, e-commerce, automation and manufacturing, healthcare and hospitality, travel and tourism, and others. Some notable clients of the software include CabCall, Emerging Technologies, Telnorm, and others.

Main features and functionalities

The software features an enterprise class unified messaging system and facilitates creation and integration of IVR applications through its VBVoice toolkit. It uses carrier-grade secure media to eliminate the risk of eavesdropping. Secure RTP encryption is offered for audio streams making the calls inaccessible to call tapping. The software also offers proprietary call control functionality for SIP which eliminates the need for third-party call control.

Vbvoice manages any increase in the load capacity on a single application and offers support for virtual machines. Other important capabilities include call recording, computer telephony, auto-dialing, customized call routing, database access, multiple IVR scripts, phone key input, text to speech conversion, voice mail, and others.

What is the actual cost?

ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Vbvoice. You can also find here pricing information from Vbvoice's website.

How it stacks up?

Access a head to head analysis of Vbvoice vs alternative software solutions.

Frequently Asked Questions (FAQs)