Velaro Live Chat 2019 Review

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Last updated: Jul 18, 2019

Velaro Live Chat Review

ITQlick rating
(5/5)

Starting from $30 Per month/user

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

  • Categories :

    • Analytics
    • CRM
    • Chat
    • eCommerce

What is Velaro Live Chat? Updated: Jul 18, 2019

Velaro Live Chat is web based help desk software for businesses of all sizes. It offers such capabilities as customer survey, multi-location support, workflow management, and others. The software was designed and launched by Velaro headquartered in Maryland, United States.

Velaro Live Chat Average Rating -

The rating of Velaro Live Chat is 5 stars. The rating is based on ITQlick expert review

Velaro Live Chat Typical Customers

Customers of the software include businesses of all sizes and a diverse range of types. It can be used in such major industries and domains as financial services, telecom and IT services, media and entertainment, retail and wholesale, and others. Some notable clients of the software include Decisionaire, AHAVA, and others.

Velaro Live Chat Features

The software offers content promotion capabilities of live chat, support for unlimited sites, pre and post chat surveys, customizable chat buttons, social logins, proactive chat invites, geo and content targeting, and multi-site engagement. For increased customer engagement, it offers feedback surveys, real-time visitor monitoring, intelligent routing, pre-made and personal messages, and net promoter score.

Velaro Live Chat offers a variety of content management capabilities including real-time activity dashboard, multi-site agent management, agent availability and scheduling, chat supervision, role based security, IP address blocking, and others. The software also offers knowledge base and shortcut messages.

Velaro Live Chat Alternatives

Popular Alternatives to Velaro Live Chat: SnapEngage Live Chat, Pure Chat, Olark, Inbenta, Tidio Chat Software, Live chat, LiveChat, Aavaz, Visitlead, Help.com Live Chat.

Velaro Live Chat Pricing Information

Price of the basic and small business versions of the software is $29.95 per month per agent and $99.95 per month per agent respectively. Price of the enterprise version is available on request.

Velaro Live Chat demo

25 questions to ask the vendor on Velaro Live Chat demo

Velaro Live Chat Categories

Analytics
CRM
Chat
eCommerce

Specifications

Company:
Address: 8318 Forrest St, Ellicott City, MD 21043, United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Velaro Live Chat Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Velaro
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$30 Per month/user
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
SnapEngage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$60 Per month/user
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 Per month/2 users
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Inbenta
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review