Velaro Live Chat Review - why 4.2 stars?

Velaro Live Chat Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 3.8/10 - low cost
Category: Chat -> Velaro Live Chat review
Ranking:Ranked 12 out of 45 Chat systems
Company: Velaro
Pricing: starts at $64.95 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Velaro Live Chat pricing, Velaro Live Chat alternatives
Shlomi LaviShlomi Lavi / updated: Jul 06, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Velaro Live Chat?

Velaro Live Chat is web based help desk software for businesses of all sizes. It offers such capabilities as customer survey, multi-location support, workflow management, and others. The software was designed and launched by Velaro headquartered in Maryland, United States.

Who is it best for?

Customers of the software include businesses of all sizes and a diverse range of types. It can be used in such major industries and domains as financial services, telecom and IT services, media and entertainment, retail and wholesale, and others. Some notable clients of the software include Decisionaire, AHAVA, and others.

Main features and functionalities

The software offers content promotion capabilities of live chat, support for unlimited sites, pre and post chat surveys, customizable chat buttons, social logins, proactive chat invites, geo and content targeting, and multi-site engagement. For increased customer engagement, it offers feedback surveys, real-time visitor monitoring, intelligent routing, pre-made and personal messages, and net promoter score.

Velaro Live Chat offers a variety of content management capabilities including real-time activity dashboard, multi-site agent management, agent availability and scheduling, chat supervision, role based security, IP address blocking, and others. The software also offers knowledge base and shortcut messages.

What is the actual cost?

The cost of license starts at $64.95 per user/month. ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Velaro Live Chat. You can also find here pricing information from Velaro Live Chat's website.

How it stacks up?

Access a head to head analysis of Velaro Live Chat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Velaro L...
ITQlick rating
4.2/5
Score
82/100
Pricing
3.8/10
License pricing
$64.95 per user/month
Functionality
4
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Velaro Live Chat is ranked 12 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Velaro Live Chat is 4.2 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Velaro Live Chat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Velaro Live Chat on your mobile/smart phone.

What should we ask during a demo session?

Differences between Velaro Live Chat and alternatives?

The most popular alternatives to Velaro Live Chat in 2024: Olark, Pure Chat, Chatra, WhosOn, BirdEye. Access the complete competitors analysis here - Velaro Live Chat VS Chat Software alternatives.

List of categories

Data Analysis Tools
CRM
Chat
eCommerce

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.