Velaro Live Chat Review

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Last updated: Oct 28, 2019

Velaro Live Chat Review

ITQlick rating
(4.2/5)

Starting from $30 per user/month

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

  • Categories :

    • Data Analysis Tools
    • CRM
    • Chat
    • eCommerce

Shlomi Lavi / updated: Oct 28, 2019

What is Velaro Live Chat?

Velaro Live Chat is web based help desk software for businesses of all sizes. It offers such capabilities as customer survey, multi-location support, workflow management, and others. The software was designed and launched by Velaro headquartered in Maryland, United States.

Average Rating -

The rating of Velaro Live Chat is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include businesses of all sizes and a diverse range of types. It can be used in such major industries and domains as financial services, telecom and IT services, media and entertainment, retail and wholesale, and others. Some notable clients of the software include Decisionaire, AHAVA, and others.

Features

The software offers content promotion capabilities of live chat, support for unlimited sites, pre and post chat surveys, customizable chat buttons, social logins, proactive chat invites, geo and content targeting, and multi-site engagement. For increased customer engagement, it offers feedback surveys, real-time visitor monitoring, intelligent routing, pre-made and personal messages, and net promoter score.

Velaro Live Chat offers a variety of content management capabilities including real-time activity dashboard, multi-site agent management, agent availability and scheduling, chat supervision, role based security, IP address blocking, and others. The software also offers knowledge base and shortcut messages.

Competitors & Alternatives

Popular Alternatives to Velaro Live Chat: Olark, Pure Chat, Chatra, WhosOn, BirdEye, Visitlead, HeyBubble, SnapEngage Live Chat, Live Chat Software, BoomTown.

Velaro Live Chat Pricing Information

The cost of license starting from $30 per user/month. The Chat experts at ITQlick has reviewed Velaro Live Chat pricing and gave the software a total cost of ownership (TCO) rating of 3.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Velaro Live Chat in action

Velaro Live Chat Categories

Data Analysis Tools
CRM
Chat
eCommerce

Specifications

Company:
Address: 8318 Forrest St, Ellicott City, MD 21043, United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Velaro Live Chat Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Velaro
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$15 per 2 users/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
WhosOn
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$39 per license
Hosting
NA
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review