Vend Review - why 4.3 stars?

Shlomi Lavi / updated: Jul 02, 2022

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What is Vend?

Vend is a cloud-based and on-premise Point of sale system that is specifically designed for use in businesses of all sizes from small-sized businesses, medium-sized businesses, and large enterprises. Vend helps the users manage their businesses, sell their products and grow their businesses on one interface.

Vend offers users with a sales and marketing platform where businesses can market their sales and also manage the sales. The available features in Vend software are inventory management, CRM, sales management, reporting and analytics among others. Vend systems are the company that develops and distributes Vend. It is based in New Zealand and was founded in 2010.

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Who is it best for?

The software is an extensive solution which can be used for the needs of any business size and type. Major industries where it has been deployed include retail and wholesale, financial services, automation and manufacturing, fashion and apparel, healthcare and hospitality, telecom, and others. Some notable clients of the software include Harvard University, Disney, and Mighty Ape etc.

Main features and functionalities

Point of sale features offered by the software include barcode scanning, credit card processing, customer history management, customizable user interface, support for multiple currencies and payment forms, price lookup, tax management, time-limited specials, and transaction management. The software offers e-commerce services of auto inventory update, online payment and shipping, product catalog management, shopping cart integration, and others.

Customer management capabilities of Vend include customer information database, label printing, loyalty rewards program, payment and purchase history, appointment scheduling, and standard discounts. Other important capabilities include accounts payable and receivable, bank reconciliation, multi-currency support, purchase order management, and others.

What is the actual cost?

Vend pricing is based on its subscription plans, namely Lean, Standard, Advanced, and Enterprise. Pricing is calculated based on one location and one restaurant, and billing is either annual or monthly. A free trial is also available for prospective clients.

Lean pricing starts at $99 per month, billed annually, or $119 per month, and covers integrated payments, API access, etc. Standard pricing starts at $149 per month, billed annually, or $179 per month, billed monthly, and it has Lean features plus accounting, eCommerce, etc.

Advanced pricing starts at $229 per month, billed annually, or $299 per month, billed monthly, and it has all features of the Standard plan plus loyalty, serialization, etc. Enterprise pricing is undisclosed, and it covers all Advanced features plus customized onboarding.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Vend. You can also find here pricing information from Vend's website.

Pros

• Vend is an easy-to-use POS solution
• The software has the basic functionalities common to point-of-sale systems
• Vend is easy to set up and has excellent inventory tracking features

Cons

• The pricing plans of the Vend platform may be on the high side for smaller businesses
• Large-scale businesses may experience bugs when using inventory management solutions

How it stacks up?

Access a head to head analysis of Vend vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Vend right for you or your business?

Vend is a point of sale software that serves retail businesses like fashion businesses, sports & outdoors businesses, food & drink retail, bike shops, homeware stores, health & beauty retail, jewelry stores, etc. The platform is cloud-based and suitable for stores of all sizes, including multi-location businesses. Some clients that use Vend include Byward Centre, Buster McGee, and Blackbird & Fox.