Vend Review - why 4.3 stars?

Vend Review
ITQlick Score: 87/100
ITQlick Rating: (4.3/5)
Pricing: 2/10 - low cost
Category: Point of sale -> Vend
Ranking:Ranked 7 out of 75 Point of sale systems
Company: Vend
Pricing: starts at $99 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Vend pricing, Vend alternatives

Shlomi LaviShlomi Lavi / updated: Jul 02, 2022

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What is Vend and its features?

Vend is a cloud-based and on-premise Point of sale system that is specifically designed for use in businesses of all sizes from small-sized businesses, medium-sized businesses, and large enterprises. Vend helps the users manage their businesses, sell their products and grow their businesses on one interface.

Vend offers users with a sales and marketing platform where businesses can market their sales and also manage the sales. The available features in Vend software are inventory management, CRM, sales management, reporting and analytics among others. Vend systems are the company that develops and distributes Vend. It is based in New Zealand and was founded in 2010.

What is Vend rating?

The rating of Vend is 4.3 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Vend?

The software is an extensive solution which can be used for the needs of any business size and type. Major industries where it has been deployed include retail and wholesale, financial services, automation and manufacturing, fashion and apparel, healthcare and hospitality, telecom, and others. Some notable clients of the software include Harvard University, Disney, and Mighty Ape etc.

Is it easy to use?

Yes, Vend makes it fairly easy to use. This product is user friendly and intuitive.

Is Vend cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Vend on your mobile/smart phone.

Is Vend the best Point of sale system?

Vend is ranked 7 out of 75 software in their category (Point of sale systems).

What are their main features and functionalities?

Point of sale features offered by the software include barcode scanning, credit card processing, customer history management, customizable user interface, support for multiple currencies and payment forms, price lookup, tax management, time-limited specials, and transaction management. The software offers e-commerce services of auto inventory update, online payment and shipping, product catalog management, shopping cart integration, and others.

Customer management capabilities of Vend include customer information database, label printing, loyalty rewards program, payment and purchase history, appointment scheduling, and standard discounts. Other important capabilities include accounts payable and receivable, bank reconciliation, multi-currency support, purchase order management, and others.

What are Vend's pros? (3 Pros)

  • Vend is an easy-to-use POS solution
  • The software has the basic functionalities common to point-of-sale systems
  • Vend is easy to set up and has excellent inventory tracking features

What are Vend's cons? (2 cons)

  • The pricing plans of the Vend platform may be on the high side for smaller businesses
  • Large-scale businesses may experience bugs when using inventory management solutions

Who are their main alternatives?

Vend is a point of sale software solution, and its top alternatives in this category include Rain POS, SpotOn, Toast POS, and Bindo POS. Based on the key criteria listed below, Vend is compared to its top alternatives:
  • Cloud/On-premise: Vend is a cloud-based point of sale solution. In comparison, all the top alternatives of Vend are equally cloud-based point-of-sale solutions.
  • Cost: Vend pricing starts at $99 per month, billed annually, and it covers one location and one register. A free trial offer is also available. In comparison, Toast POS pricing starts at $165 per month. SpotOn and other top alternatives of Vend do not disclose their pricing details. Also, Toast POS has a free forever plan.
  • Customers/Industries: Vend serves retail businesses of all kinds, such as fashion businesses, sports & outdoors businesses, food & drink retail, bike shops, , etc. In comparison, all the top alternatives of Vend serve similar retail businesses, except Toast POS, which serves restaurants.
  • Functionality: Vend has several features common to point-of-sale systems, such as layaways & on-account sales, cash management, multichannel inventory, etc. Compared to its top alternatives, all the top alternatives of Vend have similar features like cash management, inventory management, eCommerce integrations, etc.
  • Popularity: Vend is a leading provider of point of sale solutions serving over 20,000 customer locations. In comparison, Bindo POS serves over 10,000 businesses and is used by over 250,000 daily users; Rain POS serves thousands of retailers worldwide. SpotOn has received over $628 million in funding and onboards more than 2,000 new businesses monthly, and more than 57,000 restaurants use Toast POS globally.
  • Scalability: Vend is a scalable POS software for small, midsize, and large-scale/multi-location retail operations. In comparison, all the top alternatives of Vend are highly scalable solutions.
  • Support: Businesses that use Vend can find support through the following channels: email, a live chat channel, and a knowledge base. Compared to its top alternatives, Vend does not offer phone support like Toast POS.

What is the cost of Vend?

Vend pricing is based on its subscription plans, namely Lean, Standard, Advanced, and Enterprise. Pricing is calculated based on one location and one restaurant, and billing is either annual or monthly. A free trial is also available for prospective clients.

Lean pricing starts at $99 per month, billed annually, or $119 per month, and covers integrated payments, API access, etc. Standard pricing starts at $149 per month, billed annually, or $179 per month, billed monthly, and it has Lean features plus accounting, eCommerce, etc.

Advanced pricing starts at $229 per month, billed annually, or $299 per month, billed monthly, and it has all features of the Standard plan plus loyalty, serialization, etc. Enterprise pricing is undisclosed, and it covers all Advanced features plus customized onboarding.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Vend. You can also find here pricing information from Vend's website.

What should you ask Vend during a demo session? (65 questions)

Schedule a demo with Vend and access 65 must ask questions for the vendor while watching Vend in action.

Where Vend is used?

Vend is a point of sale software that serves retail businesses like fashion businesses, sports & outdoors businesses, food & drink retail, bike shops, homeware stores, health & beauty retail, jewelry stores, etc. The platform is cloud-based and suitable for stores of all sizes, including multi-location businesses. Some clients that use Vend include Byward Centre, Buster McGee, and Blackbird & Fox.

List of categories

Cell Phone Store POS
Clothing Store Inventory POS
Furniture Store POS
Hardware Store POS
iPad POS
Jewelry Store POS
Point of sale
Retail
Retail Analytics POS
Retail Inventory POS
Retail Management POS
Tablet POS Systems

List of features

Basic Reports
Data Import/Export
Online Customer Support
eCommerce
Inventory Management
Point of sale
Retail
Barcode Scanning

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.