Contivio.com Review

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Contivio.com

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Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of produc...

Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio.com Contact Center in the Cloud product has revolutionized the concept of contact center solutions. If you have access to Microsoft™ Internet Explorer and a headset (can also be driven from any VoIP phone), you can be up and running with an enterprise level contact center within minutes…including integration to your back office systems! Contivio.com provides inbound and outbound multi-channel (voice, email, fax, SMS and voice mail) capability with automatic dialer, interactive voice response, real time statistics, configurable reporting, workforce management, voice recording and much more. Our patent protected CloudConnect middleware enables Contivio.com to be integrated with any backend or CRM system (single or multiple) within minutes (Microsoft Dynamics, SugarCRM, RightNow, NetSuite, Leads360, Zoho, Google, Oracle, SAP, SalesForce.com, Siebel, Onyx, Sage SalesLogix, Goldmine or any other …)! Contivio.com’s patented CloudConnect technogology takes a unique approach to automation and interfacing. Unlike traditional platforms that depend on API’s or web services, CloudConnect learns how you use software applications by simply navigating and clicking. This approach radically simplifies and expedites the entire process of generating screen pops. For example, as your agent accepts an inbound call, the customer account will screen pop automatically, routing your agent to log a new phone call against that account. Contivio.com’s CloudConnect also possesses the capability of pushing call recordings, notes and dispositions into the CRM upon call completion. Contivio.com is distributed globally within Amazon Web Services and Equinix data centers, has offices in Sacramento, CA (USA), Sydney (Australia) and Singapore and is associated with the eOne Group which has over 22,000 customers globally and maintains OEM agreements with Microsoft Corporation.

Contivio.com - 1 software products

1. Contivio Contact Center

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per user/month
  • Mar 09, 2022
Compare Contivio Contact Center Vs. Contivio Contact Center

Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward and conference calls.


Company: Contivio.com
Address 455 Capitol Mall, Sacramento, CA 95814, United States
Vendor Type: ISV
Proficiency: Software Development
Employees: 11-50
Industry Focus: Information Technology and Services