Coordinated Systems Review
Compare Pricing
Coordinated Systems
CSI is the provider of Virtual Observer, a call recording and workforce optimization solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integra...
Compare PricingCSI is the provider of Virtual Observer, a call recording and workforce optimization solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integrated Screen Capture, Call evaluation and scoring, Dashboard Analytics, Call Insight Speech Analytics, Agent Portal for E-learning and agent development, Communtity WFM and much more.
Coordinated Systems - 1 software products
1. Virtual Observer
- Best for: SMBs
- Price: starts at $20,000 per license
- Dec 12, 2022
Compare Virtual Observer Vs. Virtual Observer
Virtual Observer is a cloud-based and an on-premise call recording and call monitoring software. Virtual Observer is suitable for the cloud-based platform that offers various services, which include desktop analytics, agent adherence, forecasting tools necessary for businesses, and advanced scheduli...
| Company: | Coordinated Systems |
|---|---|
| Address | 165 Burnside Avenue, East Hartford, CT 06108, United States |
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| Proficiency: | |
| Employees: | 11-50 |
| Industry Focus: |