OpenSpan Review

OpenSpan® provides Desktop Analytics and Desktop Automation software that enables Global 2000 organizations to improve user processes for greater productivity. With OpenSpan Desktop Analytics™ , these organizations collect user activity data from the desktops of front line and back-office workers to discover how users interact with their applications as they work. They analyze this data to measure productivity, pinpoint inefficiencies and identify compliance gaps. Then they use OpenSpan Desktop Automation™ to improve user processes, often by simplifying the user interface, automating manual tasks, or providing contextual on-screen guidance during critical processes. The resulting process improvements can often be tied directly to increased revenue, elevated customer and employee satisfaction, improved compliance and lowered operations costs related to training and errors.

OpenSpan - 2 software products