Virtual Office Review - why 2.8 stars?

Virtual Office Review
ITQlick Score: 61/100
ITQlick Rating: (2.8/5)
Pricing: 4/10 - average cost
Category: VoIP -> Virtual
Ranking:Ranked 133 out of 164 VoIP systems
Company: 8x8, Inc.
Pricing: starts at $12 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: Virtual Office pricing, Virtual Office alternatives

Shlomi LaviShlomi Lavi / updated: Feb 02, 2020

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What is Virtual and its features?

Virtual office is a cloud-based manufacturing software that is designed to help companies optimize and enhance their communication system. The tool ensures organization-wide connectivity with such capabilities as presence detection, web conferencing, video calls and private chats. The software also integrates seamlessly with tools like Zendesk and Salesforce in order to ensure optimal user experience.

Some of the software key features include; voice mail, call recording, fax management, call routing, file sharing, contact management, call sharing, event-triggered recording and file transfer amongst others. The software parent company (8x8 inc.) is a privately held company and has its headquarters in California, United States. The company current staff capacity is about 1001-5000 employees.


What is Virtual Office rating?

The rating of Virtual Office is 2.8 stars out of 5 and the total score is 61 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Virtual Office?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, Virtual Office makes it fairly easy to use. This product is user friendly and intuitive.

Is Virtual Office cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Virtual Office can't be accessed on mobile, you would need to access it from your computer.

Is Virtual Office the best VoIP system?

Virtual Office is ranked 133 out of 164 software in their category (VoIP systems).

What are Virtual Office's pros? (3 Pros)

  • The product helps users send automated fax and text messages to coworkers
  • The software can be customized to the specific needs of each company
  • Testing and implementation of the software is straightforward

What are Virtual Office's cons? (2 cons)

  • The connectivity is often faulty
  • The software takes time to load in the morning

Who are their main alternatives?

Popular alternatives to Virtual Office: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Virtual Office?

The cost of license starts at $12 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Virtual Office.

What should you ask 8x8, Inc. during a demo session? (65 questions)

Schedule a demo with Virtual Office and access 65 must ask questions for the vendor while watching Virtual Office in action.

Where Virtual Office is used?

Virtual office intuitive capacity makes it ideally suited to the operations of small and medium companies that want unlimited communication amongst their member of staff. Furthermore, the software increases productivity in so many ways as users can easily contact their employees from anywhere. Some of their top customers include; Mobi, Regus, Shimano and McDonalds.

List of categories

Data Analysis Tools
Auto Dialer / Predictive Dialer
Call Recording
Cloud PBX
Telephony
VoIP
File Transfer Protocol: FTP
Voice Recognition
Project Reporting
Contact Management

Virtual Office Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Virtual
ITQlick rating
2.8/5
Score
61/100
Pricing
4/10
License pricing
$12 per user/month
Functionality
10
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jive com...
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2.8/10
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$19.95 per user/month
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7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.