Vision Helpdesk - Top Competitors (Jul 2022)
Compare Pricing
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Vision Helpdesk review -> Vision Helpdesk competitors |
| Ranking: | Ranked 33 out of 210 Help Desk systems |
| Company: | Vision Helpdesk |
| Pricing: | starts at $12 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Vision Helpdesk review, Vision Helpdesk pricing guide |
Shlomi Lavi / updated: Jul 04, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Vision Helpdesk vs. Alternatives in 2024
Two important competitors of Vision Helpdesk are Desk.com Help Desk Software and Freshdesk Help Desk Software. Desk.com software offers a limited feature set compared to Vision Helpdesk. For instance, in the core features of Desk.com, you don’t have the features of automated password reset, customer survey, scheduling, and self service portal.Unlike Vision, Desk.com does not support multi-site operations. The customization options of Desk.com are also limited to customizable fields and there are no options for customizing tables, templates, fonts and backgrounds. Just like Vision, Desk. Com offers support for over two dozen major languages.
Freshdesk software offers quite similar features compared to Vision. Core features that are common between the two systems include billing & invoicing, customer survey, email integration, scheduling, self portal service, and service level agreements. The feature of automated password reset is not available on Freshdesk.
Customization options on Freshdesk are also very similar to the ones available on Vision Helpdesk. Both systems are also similar in that both offer support for over two dozen major languages and integration with various legacy applications.
Vision Helpdesk alternatives - for small & large Business
Here are the top 4 alternatives to Vision Helpdesk that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.