Infor POS Review - why 3.7 stars?

Shlomi Lavi / updated: Nov 05, 2022

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What is Infor POS?

Infor POS is a point of sale solution for restaurants that can help users to turn their transactions into opportunities. The POS solution is easy to use, reliable, fast and insightful comparing to other similar point of sale solutions. The solution is cloud based so users can manage their products and restaurant from anywhere, anytime they want.

Vivonet, the company behind Infor POS, was founded back in 2005. The company process millions of transactions in the restaurant industry every month for customers across the United States and Canada.

Who is it best for?

Infor POS is best for restaurants of any sizes, starting from independent cafes to multi-location chains. Limited service restaurants, full service restaurants, food service contractors, food carts and trucks and chain restaurants can use this POS solution. Pizza Hut, Jugo Juice and Taco Bell are some of the clients of Infor POS.

Main features and functionalities

Infor POS comes with all the necessary point of sale features like payment solutions, mobile applications, cloud services and loyalty management features. The POS solution can make the payment process quick and supports all credit cards, chip and PIN debit transactions. Users have to enter one transaction only once which ensures accurate data and faster service for customers and for you. The restaurant management solution is cloud based so it doesn’t require any maintenance.

The software is available for users of all sizes and the integrated, highly configurable enterprise applications are very easy to use.Users can start using this on demand transaction enabling applications in just a few days. The item standardization, real time labor cost and food cost can help operators with a wide number of actionable insights. The solution can help customers to reduce loss and waste and slightly improve bottom line profitability.

What is the actual cost?

ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infor POS. You can also find here pricing information from Infor POS's website.

Pros

• Infor POS offers mobile dedicated app for iOS and Android users
• Infor POS is specifically designed for restaurant owners of all sizes
• The customer support of Infor POS offers 24/7 additional support for users
• The POS solution can go up and running in just a few days
• The POS solution is user-friendly, fast, reliable and can give users huge amounts of actionable insights
• Loyalty rewards program of the software allows you to stay in touch with the customers.
• Round the clock customer support service is made sure via multiple channels including phone, email, FAQ, brochures, forums, instructional videos etc.
• For client platforms, Vivonet supports both Windows and Mac OS based systems.
• The software has support for major mobile operating systems such as iOS and Android.
• Variety of report customization features allows you to create and manipulate reports according to the specific requirements of your business.

Cons

• Infor POS solution is expensive comparing to other similar POS solutions
• Infor POS can be difficult to use for some users at first
• The customer support of Halo Restaurant requires extra payment for 24/7 live support
• The POS solution doesn’t offer much existing hardware support like other similar tools
• The software does not offer any retail accounting and inventory management features.

How it stacks up?

Access a head to head analysis of Infor POS vs alternative software solutions.

Frequently Asked Questions (FAQs)