VoiceGuide IVR Review - why 5 stars?

VoiceGuide IVR Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: IVR -> VoiceGuide IVR review
Ranking:Ranked 3 out of 7 IVR systems
Company: Katalina Technologies Pty Ltd.
Pricing: starts at $99 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: VoiceGuide IVR pricing, VoiceGuide IVR alternatives
Shlomi LaviShlomi Lavi / updated: Mar 07, 2022

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What is VoiceGuide IVR?

The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..

Who is it best for?

The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management.

Main features and functionalities

The VoiceGuide IVR by Katalina Technologies offers users with the right solutions for inbound and outbound interactive voice response/IVR that can be deployed on-premise or cloud. It is an open-source architecture and thus, good for integration with other communication channels.

The software comes with graphical call flow designer helping users with call management and allows call center executives to do process modification minus the need of any technical assistance. Data obtained through IVR can be exported to several interfaces making sure that data collection is completed and maintained. Other features include speech recognition, text-to-speech conversion, multi-language support and biometric authentication.

What is the actual cost?

The cost of license starts at $99 per license. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for VoiceGuide IVR. You can also find here pricing information from VoiceGuide IVR's website.

How it stacks up?

Access a head to head analysis of VoiceGuide IVR vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best IVR system?

VoiceGuide IVR is ranked 3 out of 7 software in their category (IVR systems).

How they are rated on ITQlick?

The rating of VoiceGuide IVR is 5 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, VoiceGuide IVR makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access VoiceGuide IVR on your mobile/smart phone.

What should we ask during a demo session?

Differences between VoiceGuide IVR and alternatives?

The most popular alternatives to VoiceGuide IVR in 2023: Nuance IVR, Metaphor IVR+, Voxco IVR, Aspect CXP Pro, Vbvoice. Access the complete competitors analysis here - VoiceGuide IVR VS IVR Software alternatives.

List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking

List of features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.