VoiceOps Review - why 5 stars?
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | AI: Audio -> VoiceOps review |
Ranking: | Ranked 1 out of 5 AI: Audio systems |
Company: | VoiceOps |
Typical customers: | SMBs |
Platforms: | Mobile, Cloud |
Links: | VoiceOps pricing, VoiceOps alternatives |
Shlomi Lavi / updated: May 28, 2022
Some of the key features of VoiceOps are feedback discussion synchronization, daily reporting, behavior change circle, and automated transcriptions. The software is developed by VoiceOps™, an information technology & services company with a workforce of over 20 employees. The company was founded in 2016 and is headquartered in San Francisco, California, United States.
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Table of Contents
What is VoiceOps?
VoiceOps is a call center software designed as a behavior-based platform through which organizations can improve their call center performance using the software coaching enablement tools. The software enables users to keep track of everything happening on calls using transcripts, custom behaviors, and instant search. In addition, it allows documentation of offline coaching sessions for future references.Some of the key features of VoiceOps are feedback discussion synchronization, daily reporting, behavior change circle, and automated transcriptions. The software is developed by VoiceOps™, an information technology & services company with a workforce of over 20 employees. The company was founded in 2016 and is headquartered in San Francisco, California, United States.
Who is it best for?
The typical customers include the following business size: SMBs.What is the actual cost?
ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for VoiceOps.Pros
- VoiceOps provides actionable insights on where to focus for each rep
- It makes general sales coaching easy to deploy
- The software aids consistency because it is based on accurate data across all calls
- Transcription is accurate
How it stacks up?
Access a head to head analysis of VoiceOps vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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VoiceOps
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
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Deepgram
ITQlick rating
3.1/5
Score
82/100
Pricing
4/10
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Pricing not available
Functionality
3
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Gridspace
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
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Temi
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
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Frequently Asked Questions (FAQs)
Is VoiceOps right for you or your business?
VoiceOps is suitable for small and medium-sized organizations in the education, manufacturing, financial services, and retail industries. The software can be used by sales teams, help desk agents, supervisors, and repair service providers. Some of the organizations using the software are PENIN FOSTER, Weebly, and Homelight.List of categories
Call Recording
IVR
CRM
Voice Recognition
Call Tracking
List of features
CRM
Customized Call Routing
IVR
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.