Vonage Business Solutions Review - why 4.1 stars?

Vonage Business Solutions is a cloud-based communication software that is developed to provide business phone service by enabling businesses to connect VoIP phone systems to internet-enabled devices. The software offers a communication channel that runs on high-speed internet.

Some of the core features include call management, call logging, queue management, call scripting, and many more. Vonage Business Solutions is a software product that was developed and launched by Vontage, a company based in the United States.

Since its establishment in 2001, the company has scaled the heights of success and have secured several awards. Some of the awards include the 2018 Competitive Strategy Innovation and Leadership Award and 2017 TMCnet Product of the Year Award.

The rating of Vonage Business Solutions is 4.1 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Customers of the software include businesses of all sizes and a variety of types. For communication purposes, the software can be deployed in a wide range of industries including telecommunication, engineering services, technology and networking, media and entertainment, manufacturing and automation, and others.

Vonage Business Solutions is ranked 12 out of 164 software in their category (VoIP systems).

The software features a dedicated admin portal which can be used by the account managers to control the entire functionality of the phone system. Call conferencing lets clients add more outgoing calls to the existing ones. Call continuity is guaranteed to avoid any interruption even if the power is out. Calls can be redirected to mobiles or other phones and can be put on hold while answering other calls.

Vonage Business Solutions can be used to maintain call logs and records by extension and account. Other important services of the platform include call park, call pass, call screening, call transfer, call waiting, caller ID blocking, cell phone integration, custom tagging, customized dashboard, dynamic caller ID, and others.

The two main competitors of Vonage Business Solutions include ShoreTel VoIP System and 4Voice. Unlike Vonage Business Solutions, which is cloud-based, ShoreTel VoIP is a cloud-based as well as on-premise software. ShoreTel VoIP is designed to serve small businesses as well as midsize businesses, while Vonage Business Solutions, on the other hand, is tailored to help small businesses, medium-sized businesses, and enterprises.

With regards to the online rating, ShoreTel VoIP stands at 4.5, whereas Vonage Business Solutions has 4.0 rating. 4Voice is a VoIP communication software that fits within small businesses while Vonage Business Solutions fits in small companies, midsize companies, and enterprises.

Based on the online reviews and feedback, 4Voice has been given a 5-star rating whereas Vonage Business Solutions has 4. 4Voice is a little cheaper as its prices start at $10/month while Vonage Business Solutions prices start from $199.99.

Schedule a demo with Vonage Business Solutions and access 65 must ask questions for the vendor while watching Vonage Business Solutions in action. Visit the vendor's website here.