WalkMe Review - why 4.5 stars?

WalkMe Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 9.4/10 - high cost
Category: Digital Asset Management (DAM) -> WalkMe review
Ranking:Ranked 7 out of 42 Digital Asset Management (DAM) systems
Company: WalkMe
Pricing: starts at $2.40 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: WalkMe pricing, WalkMe alternatives
Shlomi LaviShlomi Lavi / updated: Jun 25, 2022

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What is WalkMe?

WalkMe is a customer guidance and engagement platform for businesses of all sizes. It offers such capabilities as segmentation, automatic adaptation, analytics, and others. The software was designed and launched by WalkMe headquartered in California, United States.

Who is it best for?

The software is a viable solution for businesses of all sizes without any restriction on industrial affiliation. It can be used in such major industries as telecom and IT services, healthcare and hospitality, retail and wholesale, financial services, and others. Some notable clients of the software include Royal Canin, MyDigitalClients LLC, Western Union, and others.

Main features and functionalities

The software offers reliable segmentation service with the facility of defining with whom to engage and what language to use. Users can be segmented based on diverse criteria such as location, language, role, and others. The software also offers various means to engage users such as widgets, permalinks, launcher, and auto play.

WalkMe automatically adapts to all site layout changes and can be customized to fit the specific needs. It comes with tip balloons which can be customized according to the color and design theme of the website. Other capabilities include pin-pointed search, on-boarding and surveys, analytics, custom reporting, and others.

What is the actual cost?

The cost of license starts at $2.40 per user/month. ITQlick pricing score is 9.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for WalkMe. You can also find here pricing information from WalkMe's website.

How it stacks up?

Access a head to head analysis of WalkMe vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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WalkMe
ITQlick rating
4.5/5
Score
83/100
Pricing
9.4/10
License pricing
$2.40 per user/month
Functionality
5
Review
Compare
MarcomCentral
ITQlick rating
5/5
Score
91/100
Pricing
3.2/10
License pricing
$2,085 per month
Functionality
6
Adobe Ex...
ITQlick rating
3.1/5
Score
90/100
Pricing
3/10
License pricing
$100,000 per license
Functionality
5
Intellig...
ITQlick rating
3/5
Score
90/100
Pricing
4/10
License pricing
$9 per user/month
Functionality
6
Libris
ITQlick rating
4.5/5
Score
85/100
Pricing
4/10
License pricing
$3,999 per year
Functionality
17
Review

Frequently Asked Questions (FAQs)

Is it the best Digital Asset Management (DAM) system?

WalkMe is ranked 7 out of 42 software in their category (Digital Asset Management (DAM) systems).

How they are rated on ITQlick?

The rating of WalkMe is 4.5 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, WalkMe makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently WalkMe can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between WalkMe and alternatives?

The most popular alternatives to WalkMe in 2024: MarcomCentral, Adobe Experience, IntelligenceBank, Montage, Libris. Access the complete competitors analysis here - WalkMe VS Digital Asset Management (DAM) Software alternatives.

List of categories

Data Analysis Tools
Customer Service
Customer Success
Help Desk
Online CRM

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.