WebEx Review - why 4.3 stars?

WebEx Review
ITQlick Score: 86/100
ITQlick Rating: (4.3/5)
Pricing: 5.4/10 - average cost
Category: VoIP -> WebEx
Ranking:Ranked 13 out of 165 VoIP systems
Company: Cisco
Pricing: starts at $24 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebEx pricing, WebEx alternatives
Shlomi LaviShlomi Lavi / updated: Jun 09, 2021

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What is WebEx?

WebEx is a cloud-based web conferencing solution. The solution offers webcasting services as well as enhance team collaboration. With the software, teams can efficiently work with each other on a project, hold conferences and meetings, as well as share documents. WebEx is customizable to match the purpose of the webcast as well as meet the business needs.

This software solution is mobile-friendly, hence allowing the participants to use any device at any place, at any time. WebEx is a product designed and launched by CISCO, which is a company based in the United States and was founded in 1996.

The company has grown to be a global company and has won several awards such as 2019 Info-Tech Team Collaboration Leader, 2018 CRN's Products of The Year, 2018 Red Dot Award Customer Choice Meetings, and many more.

What is WebEx rating? ()

The rating of WebEx is 4.3 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are WebEx's typical customers?

The typical customers include the following business size: Medium and large size businesses.

Is WebEx the best VoIP?

WebEx is ranked 13 out of 165 software in their category (VoIP systems).

What are WebEx's pros? (3 Pros)

  • WebEx has a great customer support
  • The software has a user interface that is well designed
  • It is customizable to meet business needs

What are WebEx's cons? (2 cons)

  • It is a little bit costly than other similar alternatives
  • WebEx lacks the exact pricing information on their website

Who are their main alternatives?

The two main competitors of WebEx include Adobe Connect and ClickMeeting. Adobe Connect is an on-premise software solution that can be installed on Windows or Mac whereas WebEx is a cloud-based as well as an on-premise software solution. Adobe Connect is a platform that enables companies to share presentations and other media securely while WebEx is an entire package offering web conferencing solution.

Based on the online reviews, Adobe Connect has been awarded a 4-star rating whereas WebEx is awarded a 4.5-star rating. ClickMeeting is a cloud-based web conferencing software solution while WebEx can either be deployed on-premise or hosted on the cloud.

While WebEx can be used by organizations as well as individuals and freelancers, ClickMeeting, on the other hand, is ideal for organizations alone. Based on the online reviews, ClickMeeting has been awarded a 4-star rating whereas WebEx is awarded a 4.5-star rating.

What is the cost of WebEx?

The cost of license starts at $24 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for WebEx

What should you ask Cisco during a demo session? (65 questions)

Schedule a demo with WebEx and access 65 must ask questions for the vendor while watching WebEx in action. Visit the vendor's website here.

Is it the right software for you?

WebEx is a solution that works for all organizations that need its staff members to regularly be in touch or work on a project despite their geographical location and even beyond the workplace. Individuals too can also benefit from this software. Cisco is designed to serve the small business, midsize business, and enterprises.

WebEx's list of categories:

Communications
Video Conferencing
VoIP

WebEx Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.