webPOS Review - why 3.2 stars?

Shlomi Lavi / updated: Mar 12, 2022

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What is webPOS?

WebPOS is a cloud-based point of sales system for retail businesses. WebPOS is a comprehensive tool for eCommerce businesses. It offers all the necessary features for handling eCommerce sales efficiently. The features offered by WebPOS include credit card processing, gift cards, an integrated shopping cart, unlimited product registrations.

With SSL security in place and employee tracking, you can now have a POS system that has a proven track record of uninterrupted service. Apart from the POS system, WebPOS also offers an inventory management system, which offers features such as product tracking, label/price tag printing, serial number tracking, PO generation, and matrix products.

However, you need to purchase the other modules separately. Apart from a web version, WebPOS also has an Android and iOS mobile app for its users, making POS easier and manageable. The target user audience of WebPOS are small, medium, and large-sized organizations.

However, even startups with limited products can use WebPOS. WebPOS is a product by EffortlessE located in Dallas, Texas, United States. It was founded in May 1999 and currently has an employee base of 50 employees. WebPOS is available in USA and Canada.

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The pricing of WebPOS is based on a single inventory location and multiple inventory locations. There is no restriction on the number of users. The cost for a single inventory location is $59.99 per month. However, the price of multiple inventory locations is approximately $30 per location per month. In both the pricing packages, mobile apps are included in the same pricing. Therefore, users do not need to pay any additional fees.

However, both the pricing plans are exclusive of the gift card, eCommerce, and WebPOS mobile platform. Also, for phone support, users need to pay $49.99 per month and $20 per location per month, depending on the WebPOS pricing selected. WebPOS also offers barcode scanning and other relevant packages, but you need to purchase the additional devices.

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for webPOS.

Pros

• The mobile app is included in the pricing of the main WebPOS product
• WebPOS offers high security through SSL support
• Employee tracking and customer analysis features provide the right insight for better decision-making

Cons

• WebPOS is a bit costly as compared to alternatives
• Users need to purchase inventory and customer management support separately

How it stacks up?

Access a head to head analysis of webPOS vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is webPOS right for you or your business?

WebPOS offers a comprehensive set of features that helps the organizations with their POS needs. However, it is a bit costly as compared to the alternatives provided. Also, since you need to purchase inventory and customer management, it can add up to the cost. The customer support by WebPOS is also limited, which at times can be frustrated for the users. WebPOS is available for all types of businesses. However, the customer behavior analysis feature gives it an edge over other tools.