webPOS Review - why 3.2 stars?

webPOS Review
ITQlick Score: 92/100
ITQlick Rating: (3.2/5)
Pricing: 5/10 - average cost
Category: Retail & POS -> webPOS
Ranking:Ranked 11 out of 430 Retail & POS systems
Company: effortlessE, LLC
Pricing: starts at $30 per location/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Cloud
Links: webPOS pricing, webPOS alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is webPOS and its features?

WebPOS is a cloud-based point of sales system for retail businesses. WebPOS is a comprehensive tool for eCommerce businesses. It offers all the necessary features for handling eCommerce sales efficiently. The features offered by WebPOS include credit card processing, gift cards, an integrated shopping cart, unlimited product registrations.

With SSL security in place and employee tracking, you can now have a POS system that has a proven track record of uninterrupted service. Apart from the POS system, WebPOS also offers an inventory management system, which offers features such as product tracking, label/price tag printing, serial number tracking, PO generation, and matrix products.

However, you need to purchase the other modules separately. Apart from a web version, WebPOS also has an Android and iOS mobile app for its users, making POS easier and manageable. The target user audience of WebPOS are small, medium, and large-sized organizations.

However, even startups with limited products can use WebPOS. WebPOS is a product by EffortlessE located in Dallas, Texas, United States. It was founded in May 1999 and currently has an employee base of 50 employees. WebPOS is available in USA and Canada.

What is webPOS rating?

The rating of webPOS is 3.2 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses webPOS?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

Is it easy to use?

Yes, webPOS makes it fairly easy to use. This product is user friendly and intuitive.

Is webPOS cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently webPOS can't be accessed on mobile, you would need to access it from your computer.

Is webPOS the best Retail & POS system?

webPOS is ranked 11 out of 430 software in their category (Retail & POS systems).

What are webPOS's pros? (3 Pros)

  • The mobile app is included in the pricing of the main WebPOS product
  • WebPOS offers high security through SSL support
  • Employee tracking and customer analysis features provide the right insight for better decision-making

What are webPOS's cons? (2 cons)

  • WebPOS is a bit costly as compared to alternatives
  • Users need to purchase inventory and customer management support separately

Who are their main alternatives?

To make the right decision for your business, it is essential to compare and analyze various alternatives. The three tough competitors of WebPOS are ShopKeep, Rezku, and PayPal Zettle.
  • Functionality: ShopKeep is a cloud-based POS system that helps retail businesses manage their sales. ShopKeep offers various features, including inventory management, customer management, matrix inventory, sales reports, contactless payment, payment via text messages, eCommerce store, online ordering, gift cards, mobile sales tracking, custom employee permissions, and email marketing. Apart from these features, many POS and marketing-related features are included in ShopKeep. For example, compared to WebPOS, ShopKeep offers email marketing and inventory management features with the basic plan.

    Rezku is a cloud-based POS system for restaurant businesses. It has all the necessary features that allow efficient restaurant sales and inventory management. The features include delivery management, order management, inventory management, advanced menus, tableside ordering, customized floor plans, and timed promotions. Although Rezku offers extensive features, it is specific to restaurants, nightclubs, and coffee shops.

    PayPal Zettle is a cloud-based POS system provided by PayPal. It offers features such as sales reports, inventory management, performance reports, bulk import, mobile app support, barcode scanning, and discount support. PayPal Zettle offers a similar feature set as WebPOS. However, all the features are included in the basic pricing package.
  • Pricing: ShopKeep offers multiple pricing options. The basic plan costs around $69 per month. However, the advanced package costs around $199 per month. There is also an enterprise plan for which you might need to contact ShopKeep support. The cost of Rezku is approximately $69 per month. They also offer a free trial. Whereas the price of PayPal Zettle is free. However, the card readers cost is $29. Also, PayPal Zettle has different transaction cost for each transfer type.
  • Support: WebPOS offers online support. However, it is not available 24/7. But there is unlimited phone support for which users need to pay separately. However, ShopKeep, PayPal Zettle, and Rezku offer complete documentation. FAQs and online support to help users with their urgent concerns.

What is the cost of webPOS?

The pricing of WebPOS is based on a single inventory location and multiple inventory locations. There is no restriction on the number of users. The cost for a single inventory location is $59.99 per month. However, the price of multiple inventory locations is approximately $30 per location per month. In both the pricing packages, mobile apps are included in the same pricing. Therefore, users do not need to pay any additional fees.

However, both the pricing plans are exclusive of the gift card, eCommerce, and WebPOS mobile platform. Also, for phone support, users need to pay $49.99 per month and $20 per location per month, depending on the WebPOS pricing selected. WebPOS also offers barcode scanning and other relevant packages, but you need to purchase the additional devices.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for webPOS.

What should you ask effortlessE, LLC during a demo session? (65 questions)

Schedule a demo with webPOS and access 65 must ask questions for the vendor while watching webPOS in action.

Where webPOS is used?

WebPOS offers a comprehensive set of features that helps the organizations with their POS needs. However, it is a bit costly as compared to the alternatives provided. Also, since you need to purchase inventory and customer management, it can add up to the cost. The customer support by WebPOS is also limited, which at times can be frustrated for the users. WebPOS is available for all types of businesses. However, the customer behavior analysis feature gives it an edge over other tools.

List of categories

Retail & POS

List of features

Accounting Management
Age Verification
Bar Code Scanning
Consignment
Credit Card Processing
Customer History
Customer Management
eCommerce
Employee Management
Gift Cards
Inventory Management
Mobile POS Capability
Multiple Payment Forms
Price Lookup
Print Receipt

webPOS Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
webPOS
ITQlick rating
3.2/5
Score
92/100
Pricing
5/10
License pricing
$30 per location/month
Functionality
20
Review
Compare
ShopKeep...
ITQlick rating
4.3/5
Score
99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
NetSuite...
ITQlick rating
3.8/5
Score
96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review
Epos Now
ITQlick rating
4.2/5
Score
95/100
Pricing
2.6/10
License pricing
$39 per user/month
Functionality
18
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.