WebPT Review - why 4.4 stars?

WebPT EMR Review
ITQlick Score: 98/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Medical -> WebPT review
Ranking:Ranked 3 out of 693 Medical systems
Company: WebPT
Pricing: starts at $3 per provider/day
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebPT pricing, WebPT alternatives
Shlomi LaviShlomi Lavi / updated: Feb 17, 2023

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What is WebPT?

WebPT EMR is a powerful electronic medical record (EMR) system designed specifically for physical therapy practices. It streamlines the process of documenting patient encounters, automating billing and scheduling, and ensuring compliance with industry regulations.

Physical therapists across the United States rely on WebPT EMR to simplify their workflows and increase productivity. With over 14,000 clinics using the platform, it's safe to say that WebPT has become a trusted solution for PTs looking to modernize their practices.

One of the key features of WebPT EMR is its comprehensive documentation system. The software provides a user-friendly interface for documenting patient encounters, allowing physical therapists to quickly and easily input patient information, treatment plans, and progress notes. It also includes a library of customizable templates, making it easy to create documentation that meets the specific needs of your practice.

Another useful feature of WebPT EMR is its automated billing and scheduling capabilities. The software streamlines the billing process, making it easier for physical therapy practices to submit claims and receive payments. WebPT also offers integration with popular payment processing platforms, allowing practices to securely accept credit card payments directly within the software.

In addition to its core features, WebPT EMR also provides a suite of tools for managing the business side of a physical therapy practice. These tools include analytics and reporting dashboards, customizable patient intake forms, and automated appointment reminders. By providing these tools, WebPT EMR helps physical therapists focus on providing high-quality care to their patients while minimizing the time and effort required to manage their practice.

WebPT was established in 2008 in Phoenix, Arizona, and has since grown to become the leading EMR system for physical therapy practices. The company now employs over 1,000 people, with offices in Phoenix, Boston, and Indianapolis.

What makes WebPT EMR particularly interesting is its commitment to innovation and customer satisfaction. The company is constantly adding new features and integrations to its platform, ensuring that it stays ahead of the curve in the rapidly-evolving healthcare technology landscape. And with a strong focus on customer support, WebPT has built a reputation for providing top-notch service to its users.

In conclusion, WebPT EMR is an essential tool for physical therapy practices looking to modernize their workflows and streamline their operations. Its comprehensive documentation system, automated billing and scheduling capabilities, and a suite of business management tools make it an all-in-one solution for PTs looking to improve their patient care and grow their practice. With a commitment to innovation and customer satisfaction, WebPT is sure to continue leading the way in the world of physical therapy techniques for years to come.

Who is it best for?

WebPT EMR is specifically designed for physical therapy practices of all sizes, from small independent clinics to large multi-location organizations. Physical therapists across the United States rely on the platform to streamline their workflows and improve patient care.

Some of the industries that commonly use WebPT EMR include outpatient rehabilitation centers, hospital-based physical therapy departments, skilled nursing facilities, and sports medicine clinics.

Here are five examples of customers who use WebPT EMR:

  1. ApexNetwork Physical Therapy - A national chain of physical therapy clinics with over 60 locations across the United States. ApexNetwork uses WebPT EMR to streamline documentation, automate billing and scheduling, and ensure compliance with industry regulations.

  2. Athletico Physical Therapy - A large physical therapy practice with over 500 locations across 12 states. Athletico uses WebPT EMR to manage patient care across its extensive network of clinics, while also leveraging the platform's reporting and analytics tools to drive business insights.

  3. FYZICAL Therapy & Balance Centers - A network of physical therapy practices that specialize in balance and fall prevention. FYZICAL uses WebPT EMR to improve patient outcomes through customized treatment plans and streamlined documentation.

  4. Results Physiotherapy - A chain of physical therapy clinics with over 150 locations across the United States. Results Physiotherapy uses WebPT EMR to automate its billing and scheduling processes, allowing its clinicians to focus on providing high-quality care to its patients.

  5. SPEAR Physical Therapy - A New York-based physical therapy practice with over 20 locations in the city. SPEAR uses WebPT EMR to standardize its documentation practices, ensuring that all of its clinicians provide consistent, high-quality care to its patients.

These are just a few examples of the many physical therapy practices that rely on WebPT EMR to streamline their operations and improve patient care. With its user-friendly interface, comprehensive documentation system, and powerful business management tools, it's no wonder that WebPT EMR has become the leading solution for PTs looking to modernize their practices.

Main features and functionalities

WebPT EMR can help your physical therapy business in a number of ways. Here are a few examples:

  1. Streamline documentation: With WebPT EMR, you can create and manage electronic medical records for all of your patients, streamlining your documentation process and reducing the amount of paperwork you have to manage. The platform includes customizable templates and intuitive note-taking tools that make it easy to document patient progress and treatment plans.

  2. Automate billing and scheduling: WebPT EMR can help you automate your billing and scheduling processes, reducing the time and effort required to manage these critical aspects of your business. The platform includes tools for scheduling appointments, submitting insurance claims, and processing payments, allowing you to focus on providing high-quality care to your patients.

  3. Improve compliance: As a healthcare provider, it's essential that you comply with industry regulations and best practices. WebPT EMR includes compliance tools that help you stay up to date with regulatory changes and ensure that your practice is operating in accordance with industry standards.

  4. Increase efficiency: By providing a comprehensive suite of tools for managing your physical therapy practice, WebPT EMR can help you increase efficiency and productivity. With features like customizable patient intake forms, automated appointment reminders, and reporting and analytics dashboards, you can work smarter, not harder.

  5. Enhance patient care: Ultimately, the goal of any physical therapy practice is to provide the best possible care to its patients. WebPT EMR can help you achieve this by providing tools for creating customized treatment plans, tracking patient progress, and ensuring that your practice is providing consistent, high-quality care to every patient.

Overall, WebPT EMR is a powerful solution for physical therapy practices looking to modernize their operations and improve patient care. By streamlining documentation, automating billing and scheduling, improving compliance, increasing efficiency, and enhancing patient care, WebPT EMR can help your business thrive in today's competitive healthcare landscape.

What is the actual cost?

WebPT offers three license pricing options namely; Lite, Standard, and Enterprise. The Lite plan starts at $3 per day per provider. The Standard plan starts at $6 per day per provider. The license cost information for Enterprise is unavailable. The standard plan (which is the most popular) comes with all features in the Lite plan including Unlimited phone support, Unlimited external document storage, Scheduling, Appointment Reminders, and WebPT Analytics.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for WebPT. You can also find here pricing information from WebPT's website.


  • Specialization in physical therapy: WebPT EMR is specifically designed for physical therapy practices, which means it offers features and tools that are tailored to the unique needs of this industry. This specialization sets WebPT apart from more generic EMR solutions that may not offer the same level of functionality or customization options for physical therapy practices.
  • The software is neatly arranged for each patient
  • WebPT allows users to get their daily notes done in a more timely fashion


  • sers complain that the software costs money to integrate each aspect separately
  • The software cannot be integrated with other existing or new applications
  • The electronic medical record solution doesn’t offer any mobile dedicated app for Android users

How it stacks up?

Access a head to head analysis of WebPT vs alternative software solutions.
ITQlick rating
License pricing
ITQlick rating
License pricing
$3 per provider/day
NextGen ...
ITQlick rating
License pricing
$299 per provider/month
ITQlick rating
License pricing
$149 per provider/month
ITQlick rating
License pricing
$429 per provider/month
ITQlick rating
License pricing
$449 per provider/month + 2.9% of practice collections

Frequently Asked Questions (FAQs)

Is it the best Medical system?

WebPT is ranked 3 out of 693 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of WebPT is 4.4 stars out of 5 and the total score is 98 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, WebPT makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access WebPT on your mobile/smart phone.

What should we ask during a demo session?

Differences between WebPT and alternatives?

The most popular alternatives to WebPT in 2023: NextGen Enterprise EHR, Practice fusion, eClinicalWorks, AdvancedMD, Athenahealth. Access the complete competitors analysis here - WebPT VS Medical Software alternatives.

Is WebPT right for you or your business?

Every rehab therapy firm, from single-therapist clinics to multi-location operations, can benefit from WebPT to improve performance, income, and patient results. The software provides a unique, end-to-end business solution tailored to rehab treatment professionals, as well as top-notch education and support.

List of categories

Billing & Invoicing
CCHIT Certified EMR / EHR
Cloud Based EMR
Electronic Medical Records
Insurance Data Management
iPad EMR
Mac EMR and Medical Billing
Medical Billing
Occupational Therapy
ONC-ATCB Certified EMR

List of features

Billing & Invoicing
Appointment Management
HIPAA Compliant
Patient portal

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.