KEY2ACT Review - why 4 stars?
Compare PricingITQlick Score: | 68/100 |
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ITQlick Rating: |
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Pricing: | 8.2/10 - high cost |
Category: | Field Service -> KEY2ACT review |
Ranking: | Ranked 190 out of 349 Field Service systems |
Company: | WennSoft |
Pricing: | starts at $4,400 per license |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop |
Links: | KEY2ACT pricing, KEY2ACT alternatives |
Shlomi Lavi / updated: Nov 10, 2022
The software aims at improving service delivery and technician utilization rates while also optimizing equipment and asset usage.
For oil, gas and energy organizations KEY2ACT provides easy to configure and reliable field service solutions running on Microsoft dynamics CDM, GP and AX. Among the noteworthy customers of KEY2ACT we can include Atomatic Mechanical Services, Inc., Egan and Oscar W. Larson Co.
The portal solutions provided by KEY2ACT give the customers real-time access to information and data about maintenance history, invoice agreements and service calls. It also provides real-time information about locations, equipment lists, jobs and projects.
The scheduling solution provided by KEY2ACT allows you to view technician and equipment availability and accordingly schedule the project. Additionally, work can be scheduled by service area, skill or technician schedule. The module facilitates reliable management of service requests, subcontracts and maintenance inspections.
KEY2ACT also provides important management and scheduling features of dispatch integration, accounting integration and appointment management.
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Table of Contents
What is KEY2ACT?
KEY2ACT is cloud-based field service software that optimizes the field resources and processes. It controls the project costs and increases the operational efficiency. The company is headquartered in New Berlin, WI, United States.The software aims at improving service delivery and technician utilization rates while also optimizing equipment and asset usage.
Who is it best for?
KEY2ACT is most suitable for mid-range organizations with employees ranging between 50 and 200 on average. It provides reliable field service solutions for specialty trade and energy and construction companies. It also provides solutions for asset and fleet management.For oil, gas and energy organizations KEY2ACT provides easy to configure and reliable field service solutions running on Microsoft dynamics CDM, GP and AX. Among the noteworthy customers of KEY2ACT we can include Atomatic Mechanical Services, Inc., Egan and Oscar W. Larson Co.
Main features and functionalities
Being built on industry-standard Microsoft platform, the solutions provided by KEY2ACT are usually familiar to administrators and managers. This makes the customization and implementation of the software easy.The portal solutions provided by KEY2ACT give the customers real-time access to information and data about maintenance history, invoice agreements and service calls. It also provides real-time information about locations, equipment lists, jobs and projects.
The scheduling solution provided by KEY2ACT allows you to view technician and equipment availability and accordingly schedule the project. Additionally, work can be scheduled by service area, skill or technician schedule. The module facilitates reliable management of service requests, subcontracts and maintenance inspections.
KEY2ACT also provides important management and scheduling features of dispatch integration, accounting integration and appointment management.
What is the actual cost?
The cost of license starts at $4,400 per license. ITQlick pricing score is 8.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for KEY2ACT. You can also find here pricing information from KEY2ACT's website.Pros
- The mobility module of the software provides the technicians with reliable mobile solutions to access real-time customer information.
- Cloud computing aspect of the system makes sure that data remains secure and that the updates are low cost and easy to implement. It also allows for reduced staff time for managing software.
- Thanks to the scheduling module, project can be scheduled according to service area, technician schedule or skill.
- The software gives you increased and reliable control over various aspects of equipment and asset management such as sale or rental, depreciation, utilization and maintenance.
- Training of the crew is easy because the software is built on standard Microsoft platform which is the most familiar platform in the industry.
Cons
- The absence of call center management on the software reduces the scope of the customer support service.
- KEY2ACT does not offer the important feature of inventory management which restricts its operational efficiency
- The software does not have any dedicated app for mobile devices and platforms.
- The software does not fulfill the needs and requirements of big businesses and projects and is only suitable for small to medium projects.
- The software has exclusive support for Windows platform and does not support Mac OS based systems.
How it stacks up?
Access a head to head analysis of KEY2ACT vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Field Service
Construction
Asset Tracking
Maintenance Inventory Management
Predictive Maintenance
Preventive Maintenance
Service requests
Work Order Management
List of features
Accounting Management
Bidding
Change Orders
Concrete & Masonry
Contract Management
Cost Management
Document Management
Equipment Management
Facility Management
Plumbing
Project Management
RFIs/Submittals
Scheduling
Service Management
Custom User Interface
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.