Whatfix Review - why 4.7 stars?

Whatfix Review
ITQlick Score: 77/100
ITQlick Rating: (4.7/5)
Pricing: 6/10 - average cost
Category: Cloud LMS -> Whatfix
Ranking:Ranked 13 out of 15 Cloud LMS systems
Company: WHATFIX
Pricing: starts at $1,200 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Whatfix pricing, Whatfix alternatives
Shlomi LaviShlomi Lavi / updated: Oct 11, 2021

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What is Whatfix?

Whatfix is a performance support platform for businesses to ease onboarding, enhance support and cut training effort for its users.

What is Whatfix rating? ()

The rating of Whatfix is 4.7 stars out of 5 and the total score is 77 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Whatfix's typical customers?

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.

Is Whatfix the best Cloud LMS?

Whatfix is ranked 13 out of 15 software in their category (Cloud LMS systems).

What are their main features and functionalities?

Whatfix eases onboarding so that users can engage with the interactive guide of this solution. With its training functionality, users can experience growth in the effectiveness of their training program using the in-app guidance system. Users can also add self service capabilities to the user’s businesses that can lead to minimized support effort.

Core features include multi-browser support, rich display option, DITA and SCORM compliance, Smarter Targeting, Multilingual Support, Highly Secure, User Level Tracking, Customized Reporting, API Support for external analytics integration and many more.

Who are their main alternatives?

Users looking for alternatives for Whatfix can check out Zoho Desk, Tour My App and JumpSeat.

What is the cost of Whatfix?

The cost of license starts at $1,200 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Whatfix

What should you ask WHATFIX during a demo session? (65 questions)

Schedule a demo with Whatfix and access 65 must ask questions for the vendor while watching Whatfix in action.

List of categories

Customer Loyalty
Customer Service
Employee Recognition
Training
IT Management
Development Tools Platforms
Education
Online Courses
Task Management
Customer Experience Management

Whatfix Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.