Whatfix 2019 Review

Let our IT Management Software Experts help you find the right Software for your Business!

Last updated: Apr 13, 2019

Whatfix Review

ITQlick rating
(5/5)

Small business, Medium business

Whatfix is a performance support platform for businesses to ease onboarding, enhance support and cut training effort for its users.

Visit Website
  • Categories (4/10):

    • Employee Onboarding
    • Customer Service
    • Customer Engagement
    • Training

What is Whatfix? Updated: Apr 13, 2019

Whatfix is a performance support platform for businesses to ease onboarding, enhance support and cut training effort for its users.

Whatfix Average Rating -

The rating of Whatfix is 5 stars. The rating is based on ITQlick expert review

Whatfix Typical Customers

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.

Whatfix Features

Whatfix eases onboarding so that users can engage with the interactive guide of this solution. With its training functionality, users can experience growth in the effectiveness of their training program using the in-app guidance system. Users can also add self service capabilities to the user’s businesses that can lead to minimized support effort.

Core features include multi-browser support, rich display option, DITA and SCORM compliance, Smarter Targeting, Multilingual Support, Highly Secure, User Level Tracking, Customized Reporting, API Support for external analytics integration and many more.

Whatfix Alternatives

Users looking for alternatives for Whatfix can check out Zoho Desk, Tour My App and JumpSeat.

Whatfix Pricing Information

In order to get full details of the pricing for Whatfix, ask for a formal quote to the supplier or kindly fill up the form below.

Whatfix demo

25 questions to ask the vendor on Whatfix demo

Whatfix Categories

Employee Onboarding
Customer Service
Customer Engagement
Training
IT Management
Development Tools Platforms
Education
Online Courses
Task Management
Customer Experience Management

Specifications

Company:
Address: 955 Benecia Avenue Sunnyvale, California 94085 United States
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems:

18 Sep

2018 Top 10 IT Field Service Management Software

As a business with field agents, you find it hard to track and manage the abundance of data. Relying on manual processes for this task is virtually impossible. It is here that you should harness the power of field service management software to recor...... read more


09 Mar

2018 Best IT Asset Management Tools

IT asset management is a crucial part of managing your business. It is easier than ever to manage your software and hardware assets with IT asset management software, helping you discover, track, and organize your asset inventory. Take the burden of ...... read more


22 Jul

How to Choose Help Desk Software: 5 Mistakes To Avoid

Customer service is the key to a successful business. So you cannot compromise with your help desk. Choosing the best help desk software can be tricky. Nevertheless here are a few common help desk software selection mistakes that some enterprises mak...... read more


27 Dec

To Cloud or Not To Cloud? That Is The Question

Is Cloud Computing what your company really needs? This basic question is, perhaps, what most companies fail to ask in the first place. We don’t blame them because the cloud offers a dramatic cost reduction and at the same time enhances performance a...... read more


27 Jun

Nextiva Call Center Vs. Incontact Call Center

Software is inextricably interwoven into the successful operations of a call center business. It is not an afterthought but a mission critical decision that requires an in depth analysis. With the benefits of scalability, lower cost of ownership and ...... read more



07 Jan

8 Best Document Management Software in 2018

these 8 Document Management Software! It doesn’t matter how big your company is, organization is always the base of success. For this purpose, the power of Document Management Software resides in how it facilitates a centralized place for all the dif...... read more





Whatfix Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Whatfix
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
C2
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
Symantec
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Cherwell
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review
Windows
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review