WhatsApp Review

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Last updated: Oct 21, 2019

WhatsApp Review

ITQlick rating
(3.9/5)

Medium business, Large business

WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...

  • Categories :

    • Mobile

Shlomi Lavi / updated: Oct 21, 2019

What is WhatsApp?

WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and launched by WhatsApp Inc headquartered in California, United States.

Average Rating -

The rating of WhatsApp is 3.9 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include individual mobile users as well as businesses. There are millions of individual users of the app operating it from different mobile platforms. On commercial scale, the software can be used for customer service and other purposes in a variety of industries including communication, financial service, technology, software development, media and entertainment, and others.

Features

Other than simple and real time messaging, the app allows you to save the conversation history and email a specific conversation. You have options of a wide range of chat wallpapers to go along with the mood. Photos that you receive can be organized into separate folders and can also be directly shared on social media platforms.

The software also offers backup of conversations, conversation shortcuts, and customizable profiles.

WhatsApp 3 Pros

  • Conversations on WhatsApp can be saved and also emailed if required.
  • The app allows you organize the received images and files into separate folders.
  • You have the option of using free wallpapers for chat in addition to using customized wallpapers.

WhatsApp 2 Cons

  • Unlike some alternatives, WhatsApp does not offer multi-language support.
  • The app lacks the features of broadcast messaging and content streaming.

Competitors & Alternatives

Two noteworthy alternatives of WhatsApp are Kik and WeChat. Just like WhatsApp, Kik also offers real time messaging and sharing of images and videos. It also offers integration with popular social media platforms such as Facebook and Twitter. Kik also offers support for voice messages and group conversations.

WeChat offers support for various major languages and offers the facilities of traditional messages, voice messaging, message broadcasting, photo and video sharing, location sharing, and social media integration.

WhatsApp Pricing Information

The experts at ITQlick has reviewed WhatsApp pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching WhatsApp in action

WhatsApp Categories

Mobile

Specifications

Company:
Address: Santa Clara, CA
Website:https://www.whatsapp.com/
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

WhatsApp Features

Data Import/Export
Basic Reports
Online Customer Support

WhatsApp Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
WhatsApp
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Saba
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
Intuit
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Nuance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review