WinCall Review - why 3.5 stars?

WinCall Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 3.4/10 - low cost
Category: Call Recording -> WinCall review
Ranking:Ranked 3 out of 8 Call Recording systems
Company: TeleManagement Technologies, Inc.
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: WinCall pricing, WinCall alternatives
Shlomi LaviShlomi Lavi / updated: Aug 01, 2022

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What is WinCall?

WinCall is a call accounting software solution for businesses of all sizes. It offers such services as call monitoring, inbound and outbound reporting, and others. The software was designed and launched by TeleManagement Technologies Inc headquartered in California, United States.

Who is it best for?

Customers of the software include businesses of all sizes and a wide range of types. Major industries where it can be used include telecommunications, financial services, education, media and entertainment, healthcare and hospitality, government and public administration, and others. Some notable clients of the software include Global Communications, Microsoft Inc, and Nicor Gas etc.

Main features and functionalities

The software offers simple importing and exporting of databases and call records along with automation of internal moves and changes. For tracking of all calls, the software offers real time call collection service. Domestic and international calls can be tracked including analog, digital, and VoIP calls. Based on the calls, respective departments can be billed accordingly.

WinCall monitors all call activities and generates notifications in case of suspicious activity. Customizable voice management reports can be created on demand. Other important capabilities include visualization, caller identification, call volume and duration adjustment, talk-time tracking, and by-extension reporting etc.

What is the actual cost?

ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for WinCall. You can also find here pricing information from WinCall's website.

How it stacks up?

Access a head to head analysis of WinCall vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
WinCall
ITQlick rating
3.5/5
Score
81/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
7
Compare
ExecVision
ITQlick rating
4.3/5
Score
88/100
Pricing
5/10
License pricing
$1,254 per license
Functionality
4
Gong.io
ITQlick rating
4.9/5
Score
84/100
Pricing
6/10
License pricing
$5,000 per user/year
Functionality
7
Sierra G...
ITQlick rating
4.5/5
Score
76/100
Pricing
10/10
License pricing
$300 per feature/month
Functionality
4
Gryphon ...
ITQlick rating
4.1/5
Score
62/100
Pricing
4.4/10
License pricing
$50 per user/month
Functionality
16

Frequently Asked Questions (FAQs)

Is it the best Call Recording system?

WinCall is ranked 3 out of 8 software in their category (Call Recording systems).

How they are rated on ITQlick?

The rating of WinCall is 3.5 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, WinCall makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently WinCall can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between WinCall and alternatives?

The most popular alternatives to WinCall in 2023: ExecVision, Gong.io, Sierra Gold, Gryphon Networks, CallView 360. Access the complete competitors analysis here - WinCall VS Call Recording Software alternatives.

List of categories

Core Accounting
Communications
VoIP
Call Center

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.