WinCall Review - why 3.5 stars?

WinCall is a call accounting software solution for businesses of all sizes. It offers such services as call monitoring, inbound and outbound reporting, and others. The software was designed and launched by TeleManagement Technologies Inc headquartered in California, United States.

The rating of WinCall is 3.5 stars out of 5 and the total score is 81 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Customers of the software include businesses of all sizes and a wide range of types. Major industries where it can be used include telecommunications, financial services, education, media and entertainment, healthcare and hospitality, government and public administration, and others. Some notable clients of the software include Global Communications, Microsoft Inc, and Nicor Gas etc.

WinCall is ranked 3 out of 8 software in their category (Call Recording systems).

The software offers simple importing and exporting of databases and call records along with automation of internal moves and changes. For tracking of all calls, the software offers real time call collection service. Domestic and international calls can be tracked including analog, digital, and VoIP calls. Based on the calls, respective departments can be billed accordingly.

WinCall monitors all call activities and generates notifications in case of suspicious activity. Customizable voice management reports can be created on demand. Other important capabilities include visualization, caller identification, call volume and duration adjustment, talk-time tracking, and by-extension reporting etc.

Popular alternatives to WinCall: ExecVision, Gong.io, Sierra Gold, Gryphon Networks, CallView 360, Callcruncher Access Anywhere. The full list of competitors can be found here.

Schedule a demo with WinCall and access 65 must ask questions for the vendor while watching WinCall in action. Visit the vendor's website here.