Winleads Pricing Guide (Jul 2020)

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Last updated: Jul 16, 2020

Winleads Pricing

ITQlick rating

Starting from $495 per license

Winleads is a cloud-based and an on-premise call center software solution which can be used to make thousands of calls and also use to prescreen potential clients for the business. Winleads is available as SaaS...

  • Categories :

    • Auto Dialer / Predictive Dialer
    • Call Recording
    • IVR
    • Call Center
    • Voice Recognition

Winleads Pricing - The Ultimate Guide

Shlomi Lavi / Jul 16, 2020

Winleads Total Cost Rating: (5.2/10)

When comparing Winleads to their competitors, on a scale between 1 to 10 Winleads is rated 5.2, which is similar to the average Auto Dialer / Predictive Dialer software cost. Winleads are offering few flexible plans to their customers, the basic cost of license starting from $495 per license, read the article below in order to calculate the total cost of ownership (TCO) which includes: customization, data migration, training, hardware, maintnance, updgrades, and more.

You can also leave your info with us to get a free custom quote with the break downs for your business needs.

Auto Dialer Software and Predictive Dialer Software Price Ranges

Auto-Dialer Software Price Ranges

Organizations would typically have to pay between $7 and more than $64 a month for Auto Dialer Software. However, subscription plans may also include charges for AI integrations and third party services. Users can consider Auto-Dialer Software prices based on the size of the workforce, pricing status, and method of deployment; the breakdown is as follows:

  • Users can choose from free and open-source Auto-Dialer Software products For example, GetCalley is for free and has Pro and Teams subscriptions as well, both of which cost $20 and $40 a month, respectively. CallCenterHosting Auto Dialer is free, with a paid version that starts at $10 a month.
  • Small businesses can expect a price within $9 and $79 a month for Auto-Dialer Software. For example, Voiso Startup costs $49 a month, with a Professional plan for $79 a month. EngageBay Basic costs $9 per month, with a Growth plan which has a price of $30 monthly, and JustCall pricing starts at $25 per month.
  • Midsized companies can acquire Auto-Dialer Software at price points within $80- $150a month. For instance, Five9 cost price starts at $150 a month, PhoneBurner at $149 per month, and Agile CRM at $80 monthly.
  • Large corporations would have to pay upwards of $169 monthly for Auto-Dialer Software products. For illustration, ChaseData Enterprise costs $169 a month, RingCentral Engage Voice pricing goes for $199 per month, and Newfies Dialer cost price starts at $199 monthly for 25 ports.
  • Auto-Dialer Software based on Windows has prices between $45 and $495 a month. Ozonetel CloudAgent pricing, for example, goes for $45 a month, WinLeads for $495 per month, and CallShaper for $75 monthly.
  • MacOS platform has Auto-Dialer Software products whose prices fall within $29 and $40 a month. For example, Kixie pricing goes for $29 a month, Aircall for $30 per month, and uContact for $40 monthly.
  • Android users can expect to pay up to $100 for Auto-Dialer Software. For instance, YTel Platform costs $100 outright, CallingPost goes for $5 per month, and Genesys Cloud for $75 a month.
  • Web-based Auto-Dialer Software products have price points within $5 and $99 a month. For example, CallFire pricing starts at $99 a month, Call Center Studio at $69 per month, and GoDial at $5 monthly.

Predictive Dialer Software Price Ranges

Establishments can expect Predictive Dialer software prices to be between $12 and over $110 a month for their base subscriptions. Some vendors can charge extra for features such as Online stores support, chat, and video call functionality. The analysis of Predictive Dialer software price ranges are as follows:

  • Free and Open-source Predictive Dialer software is available for users. For example, Bitrix24 is free, with a paid subscription, which starts at $24 a month. ViciDial is also free, but its subscription plans cost up to $400 a month. Frontspin and Focus Contact Center both have free base plans as well.
  • Small-sized companies can expect to acquire Predictive Dialer Software for $10-$59 a month. For example, Predictive Dialer by Blue Telecoms starts at $38 a month, Dolphin Pro at $59 per month, and Hello Hunter at $10 a month.
  • Medium-sized businesses can expect to pay up to $199 a month for Predictive Dialer software. For example, ContactPro Hosted Dialer pricing starts at $193 a month, ClientCallPlus costs around $150 per month, and Hosted Predictive Dialer at $99 monthly.
  • Large Corporations would have to pay between $500 and $5000 for Predictive Dialer software. For instance, Noetica Synthesys cost price begins at $1000 a month, InterDialog Dialer pricing goes for $5000 outright, and Spitfire has a one-time cost price of $500.
  • Predictive Dialer Software for Windows generally has price points that could be up to $1700. For example, DC Contact Center pricing starts at $1700 one-time licensing, Hosted Phone Systems at $9 per month, and Pamar Collection System at $150 monthly.
  • MacOS users can expect to pay between $30 and $292 a month for Predictive Dialer software. For illustration, Pims Auto Dialer cost price starts at $125 a month, MegaDialer at $292 per month, and Ringio at $30 monthly.
  • Users can acquire Web-based Predictive Dialer software for prices up to $100 a month. Dialshree pricing, for instance, starts at $100 a month, Greenlight CRM at $62 per month, and Genesis Dialer at $150 monthly.

Auto Dialer / Predictive Dialer Total Cost Breakdown

When it comes to selecting Auto Dialer / Predictive Dialer software product, buyers are primarily concerned about its cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a software product, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of Auto Dialer / Predictive Dialer Software isn't easy as The overall cost of software includes the cost of software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership."

3 Software Pricing Models

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial open source.

  • Subscription/Software-As-A-Service: - Relevant for Winleads
    Under this software pricing model, the software is accessed over the Internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the software. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The software cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Not relevant for Winleads
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the software or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Winleads
    The customer can acquire the software free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied software solution.

Winleads - cost of customization:

If you need specific features in your software catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are.
  • Forms to collect additional data.
Here are some questions to answer: How much customization is needed? How many system you want to integrate to? Does your company work like industry standars or has it's own customize processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Winleads - cost of data migration: Relevant for Winleads

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in excel spreadsheets, then it may incur you a lot of time and money to migrate data from excel.
By involving a software services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depents on how many records you want to migrate. Records can include number of Customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

Winleads - cost of training: Relevant for Winleads

As a software buyer, you are required to pay extra for in-person training, though some vendors offer web-based training as part of the package. Training cost may involve end-user training, video/self training, group training, department training, and train the trainer.

Training cost derived from the training approach that you select for your organization:
  • End-user training.
  • Group/Department training.
  • Video /self training.
  • Train the trainer approach.

Here are some questions to answer: How many training groups (different departments, usages, type of users) are needed?

In order to calculate the cost of training you can use the following estimates:

  • 1-2 Training Sessions: $500
  • 3-4 Training Sessions: $1,500
  • 5-7 Training Sessions: $2,500
  • 8-10 Training Sessions: $5,000

Cost of Hardware & IT: - Not relevant for Winleads

This can be a major expense for on-premise software buyers that need their own servers and other infrastructure to install the solution. This may be a costlier alternative than cloud solutions. In that case, you may want to go with cloud services that do not involve infrastructural investments and you can rely on the vendor’s web-based solutions.

Software pricing may also depend on software capabilities, including marketing automation, sales automation, help desk, and call center.

Cost of support for Winleads - An Important Factor:

As a customer investing in a software product, you are looking for constant support, besides the price of the software. Support has become a crucial part of value-based pricing that you are willing to pay as a customer.

There is no use buying a software product and facing inconvenience due to some technical glitches that you know nothing about and are reliant on the vendor to give you a solution. It is crucial that you go for a product from a vendor that provides solutions to ongoing problems.

Shift From Licensing Fee to Subscription Fee Models: - Relevant for Winleads

In an effort to build more sustained relationships with customers, most software vendors have chosen to offer the managed services model to accommodate changing customer behavior. There has been a significant drop in licensing revenue, thanks to the emergence of software-as-a-service model and downfall of the packaged software.

The new pricing model requires customers to pay little upfront fee and ongoing subscription fee on a monthly basis. The alternate pricing model stretches payments over a period of few years compared to lump-sum licensing fee.

Customers are happy to pay small monthly installments for subscribing to the ongoing support and maintenance services from vendors, without having to pay large upfront payment which can be too much for small businesses.

Compare Winleads pricing to Alternarive Auto Dialer / Predictive Dialer solutions:

When comparing Winleads to their competitors, on a scale between 1 to 10 Winleads is rated 5.2, which is similar to the average Auto Dialer / Predictive Dialer software cost. The two main competitors of Winleads are Megacall and eTollFree Predictive Dialer. Megacall is a cloud-based call center software, while Winleads is a cloud-based and an on-premise call center software solution. Megacall is supported on the web-based platform, while Winleads is supported on web-based and Windows platforms.

Both Megacall and Winleads provide support during business hours. Megacall is a software product offered by Phoenix Solutions, a company based in Spain and was founded in 2008, whereas Winleads is a software product that is offered by USAutodialer, which is a company based in the United States and was founded in 1993.

eTollFree Predictive Dialer is a cloud-based solution that offers predictive dialer and contact center features and tools, while Winleads is a cloud-based and an on-premise call center software solution. eTollFree Predictive Dialer is supported on the web-based platform, while Winleads is supported on web-based and Windows platform.

Some of the features of eTollFree Predictive Dialer include callbacks, real-time report display, lead management, autodial campaigns, and call monitoring, whereas some of the key features of Winleads include IVR/Voice recognition, call routing, predictive dialer, interactive voice response, and real-time chat. eTollFree Predictive Dialer offers support online and during business hours, while Winleads offers support during business hours.

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