Wintac Review - why 4.2 stars?

Wintac Review
ITQlick Score: 91/100
ITQlick Rating: (4.2/5)
Pricing: 8/10 - high cost
Category: Field Service -> Wintac
Ranking:Ranked 20 out of 348 Field Service systems
Company: Intac International
Pricing: starts at $1,495 per license
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Wintac pricing, Wintac alternatives

Shlomi LaviShlomi Lavi / updated: May 06, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Wintac?

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site.

Intac International was founded in 1988 in Burlington, Massachusetts and currently has 50 employees.

What is Wintac rating? ()

The rating of Wintac is 4.2 stars out of 5 and the total score is 91 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Wintac's typical customers?

Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery. The system allows creating precise service schedules and serves as a central management point.

Many companies have successfully implemented Wintac: Advanced Air Conditioning and Appliance found that Wintac's user-friendliness facilitates management and scheduling. Lafayette Heating and Cooling enjoys the intuitive reporting feature that provides insights regarding their services.

Is Wintac the best Field Service?

Wintac is ranked 20 out of 348 software in their category (Field Service systems).

What are their main features and functionalities?

Wintac supports key service management features such as calendar, scheduling, and real time management. Whether you company providing installation, field, or fuel delivery services, Wintac's detailed planning will enhance your interactions with customers and employees. Integration with QuickBooks can streamline activities involving the accounting department. Lastly, the invoicing feature will help you send bills on the fly.

What are Wintac's pros? (5 Pros)

  • The scheduling option allows to easily designate tasks and allocate them to your staff
  • Integration and sync with QuickBooks provides greater transparency of company activities
  • Invoicing on the cloud speeds up the billing process
  • Online collaboration with customers allows your staff to answer queries and questions regarding services
  • User interface is very intuitive

What are Wintac's cons? (2 cons)

  • Reporting data is limited
  • Wintac is very focused on services and trades companies, and may not translate well to other kinds of companies

Who are their main alternatives?

The main competitors for Wintac are FieldOne and FieldAware.

FieldOne provides a field service management solution that includes scheduling & dispatch, route optimization and inventory management for spare parts. There is a CRM system to manage customers support & service histories as well as service agreements & warranties to govern support requirements. Technicians can access the system via mobile devices and utilize a knowledge base which stores product information & manuals as well service & repair instructions. There are portals for customers and suppliers and FieldOne provides social collaboration tools to share information amongst service teams.

Wintac also includes similar features and includes support for estimation & proposal submission, as well as an integrated accounting system. This can handle purchasing, invoicing & payments as well as payroll and financial reporting, and if required can also be integrated with Quickbooks.

FieldAware on the other hand is workflow based and looks to optimize scheduling and ensure a high compliance level with service commitments. This is done through business analytic tools which include customizable dashboards which display real-time information on the service operations. The product is mobile device access ready for in the field technician usage and work assignment, and has an API to easily integrate to third party applications as required.

Wintac does not provide an API but does offer integration to Microsoft Office, and custom integrations can be developed if needed. Additionally the product also has integration with a fleet management system for GPS tracking of service technicians, which can then be used for real-time route optimization and work allocation.

What is the cost of Wintac?

The cost of license starts at $1,495 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Wintac

What should you ask Intac International during a demo session? (65 questions)

Schedule a demo with Wintac and access 65 must ask questions for the vendor while watching Wintac in action. Visit the vendor's website here.

Wintac's list of categories:

Field Service
Field Service - Pest Control
Field Service Mobile Apps
FS Contact Management
FS Billing / Invoicing
FS Scheduling & Dispatch
FS Work Order Management
Asset Tracking
Operations
Contract Management
Job management

Wintac's list of features:

Inventory Management
Billing/Invoicing
Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Lead Management
Remote Access
Sales Reports
Workflow Rules & Management
Maintenance Management
Maintenance Scheduling

Wintac Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Wintac
ITQlick rating
4.2/5
Score
91/100
Pricing
8/10
License pricing
$1,495 per license
Functionality
27
Review
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.