WorkDeskPro Review - why 4.5 stars?

WorkDeskPro Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2.6/10 - low cost
Category: Field Service -> WorkDeskPro review
Ranking:Ranked 98 out of 349 Field Service systems
Company: WorkDesk Pro
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: WorkDeskPro pricing, WorkDeskPro alternatives
Shlomi LaviShlomi Lavi / updated: Jul 18, 2022

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What is WorkDeskPro?

WorkDeskPro is a cloud-based field service management solution for businesses of all sizes. It offers such services as billing and invoicing, call center management, inventory control, and others. The software was designed and launched by WorkDeskPro Ltd headquartered in the United Kingdom.

Who is it best for?

Customers of the software include businesses of all sizes and a wide range of types. It can be used in such major industries and domains as retail and wholesale, transport and delivery service, engineering services, and others. Armstrong Refrigeration is among the notable clients of the software.

Main features and functionalities

The software offers real-time job information with live data submitted into the system about such parameters as job completed, risk assessment, job invoiced, and others. It generated automated reminders upon key events such as new jobs or alerting the client about estimated time of arrival. The software also offers customer self-service for creating and updating of jobs.

WorkDeskPro features customer database which stores all the customer-related information with customized access permission. Other important capabilities of the software include automatic timesheets, custom reporting, quoting and invoicing, scheduling, document management, dispatch management, electronic signatures, job management, inventory control, service history tracking, work order management, and others.

What is the actual cost?

ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for WorkDeskPro. You can also find here pricing information from WorkDeskPro's website.

How it stacks up?

Access a head to head analysis of WorkDeskPro vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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WorkDeskPro
ITQlick rating
4.5/5
Score
82/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
6
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HouseCal...
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31
ServiceT...
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License pricing
$398 per technician/month + $800 one-time setup cost
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22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

WorkDeskPro is ranked 98 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of WorkDeskPro is 4.5 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, WorkDeskPro makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access WorkDeskPro on your mobile/smart phone.

What should we ask during a demo session?

Differences between WorkDeskPro and alternatives?

The most popular alternatives to WorkDeskPro in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - WorkDeskPro VS Field Service Software alternatives.

List of categories

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.