Workforce Manager Review

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Last updated: Oct 11, 2019

Workforce Manager Review

ITQlick rating
(4/5)

Starting from $25 per user/month

Workforce Manager is a cloud-hosted human resource management system designed to cover every scope of business whether small or large. The software incorporates numerous functionalities that include employee se...

  • Categories (4/9):

    • Analytics
    • Employee Monitoring
    • Employee Scheduling
    • Employee Tracking

Shlomi Lavi / updated: Oct 11, 2019

What is Workforce Manager?

Workforce Manager is a cloud-hosted human resource management system designed to cover every scope of business whether small or large. The software incorporates numerous functionalities that include employee self-service, budgeting & forecasting, and job scheduling among others.

Workforce manager helps the retail store managers to create accurate labor budgets, forecasts, schedules, and reports while still considering variables like employee skills & and preferences, compliance to labor laws, and traffic patterns of their customers.

It includes analytics and reporting capabilities that help the users to draw data from various touch points, analyze them and create relevant trends for businesses. Workforce Manager software is a product of Reflexis Company found in the US. Users are able to eliminate the risks related to labor scheduling and gain real-time visibility into the traffic patterns of customers.

Average Rating -

The rating of Workforce Manager is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as financial services, retail and wholesale, healthcare and hospitality, government and public administration, and others. Some notable clients of the software include David Jones, Marks & Spencer, Palais Royal, and others.

Features

The software offers comprehensive labor budgeting capabilities enabling companies to maximize their use of human resource while sticking to business goals. It manages labor spent targets on weekly and monthly basis in addition to customized periods. The software also offers labor forecasting with high accuracy and predicts the number of full time and part time staff required to manage the customer service levels.

Reflexis offers labor scheduling capabilities and helps in the generation of optimized schedules to balance the business needs with customer service goals. Other capabilities include employee self-service, custom reporting, time and attendance tracking, compliance management, task management, and others.

Competitors & Alternatives

The two main competitors of Workforce Manager include Viventium and Jibble. Viventium is a cloud-hosted payroll & human resources software solution tailored to serve small to mid-level businesses but in comparison, Workforce Manager is a cloud-hosted human resource management system designed to cover every scope of business whether small or large.

Workforce Manager software is a product of Reflexis Company while Viventium software is a product of Viventium company. Both software solutions are delivered through cloud, web and SaaS platforms. Workforce Manager offers Online, Business Hours, and 24/7 (Live Rep) support whereas Viventium offers business hours and online client support.

Jibble software is a cloud-hosted time & attendance tracking system which helps employees in small and medium businesses to clock in & out using their smartphone, web browser or Slack whereas Workforce Manager is a cloud-hosted human resource management system also built for SMBs.

Workforce Manager software is a product of Reflexis Company while Jibble is designed by Jibble Company. Workforce manager serves the US market but Jibble serves Africa, Australia, Brazil, Asia, Canada, and more.

Workforce Manager Pricing Information

The cost of license starting from $25 per user/month. The experts at ITQlick has reviewed Workforce Manager pricing and gave the software a total cost of ownership (TCO) rating of 2.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Workforce Manager in action

Is it the right software for you?

Workforce Manager software offers a human resource management system that targets businesses of all sizes whether small, medium or large. It is ideal for departmental stores focusing on DIY, Grocery, Convenience, Hard Goods, Apparel and Fashion, Sports & Outdoor Recreation, and Miscellaneous. Any departmental store has to juggle staffing, budget, and execution across various regions, stores or departments.

Workforce Manager Categories

Analytics
Employee Monitoring
Employee Scheduling
Employee Tracking
HR
Web-Based HR
Workforce Management
Time Tracking
Retail

Specifications

Company:
Address: Dedham, MA 02026, United States
Website:https://www.business.att.com/
Customers: Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Workforce Manager Features

Budgeting & Forecasting
Time management
Scheduling

Workforce Manager Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
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