Workforce Manager Review - why 4 stars?

Shlomi Lavi / updated: Feb 26, 2022

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What is Workforce Manager?

Workforce Manager is a cloud-hosted human resource management system designed to cover every scope of business whether small or large. The software incorporates numerous functionalities that include employee self-service, budgeting & forecasting, and job scheduling among others.

Workforce manager helps the retail store managers to create accurate labor budgets, forecasts, schedules, and reports while still considering variables like employee skills & and preferences, compliance to labor laws, and traffic patterns of their customers.

It includes analytics and reporting capabilities that help the users to draw data from various touch points, analyze them and create relevant trends for businesses. Workforce Manager software is a product of Reflexis Company found in the US. Users are able to eliminate the risks related to labor scheduling and gain real-time visibility into the traffic patterns of customers.

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Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as financial services, retail and wholesale, healthcare and hospitality, government and public administration, and others. Some notable clients of the software include David Jones, Marks & Spencer, Palais Royal, and others.

Main features and functionalities

The software offers comprehensive labor budgeting capabilities enabling companies to maximize their use of human resource while sticking to business goals. It manages labor spent targets on weekly and monthly basis in addition to customized periods. The software also offers labor forecasting with high accuracy and predicts the number of full time and part time staff required to manage the customer service levels.

Reflexis offers labor scheduling capabilities and helps in the generation of optimized schedules to balance the business needs with customer service goals. Other capabilities include employee self-service, custom reporting, time and attendance tracking, compliance management, task management, and others.

What is the actual cost?

The cost of license starts at $4 per user/month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Workforce Manager.

How it stacks up?

Access a head to head analysis of Workforce Manager vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Workforce Manager right for you or your business?

Workforce Manager software offers a human resource management system that targets businesses of all sizes whether small, medium or large. It is ideal for departmental stores focusing on DIY, Grocery, Convenience, Hard Goods, Apparel and Fashion, Sports & Outdoor Recreation, and Miscellaneous. Any departmental store has to juggle staffing, budget, and execution across various regions, stores or departments.