Worktrack Service Review - why 4.8 stars?

Shlomi Lavi / updated: Aug 01, 2019

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What is Worktrack Service?

Worktrack Service Management is a software that helps with the efficient management of a business. The software simplifies the general management by making it possible for the user to follow up on orders, technicians’ activities and receivables. It’s also donned with some other functions that include asset management, work tracking, customer support, among several other relevant management functions.

This software is a product of Corrigo, which is a leading provider of SaaS applications that are meant to help users with service management. The company’s main focus has been to provide extra visibility into the activities of the business and to ensure that all measurable activities are accounted for and general management control exercised. It has its offices in Tualatin, Oregon and San Mateo, California.

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Who is it best for?

This software cuts across all business sizes and levels as it works perfectly well for small, medium and large size enterprises. It’s a cross industries application. Some of the users of this software are Domino’s Pizza, The Coffee Bean and Tea Leaf, Taco Cabana, UGL Services, among many other companies.

Main features and functionalities

If you want to bring in efficiency and accountability in the management of your service business, you definitely want to employ Work Track Service Management SaaS. This software will reduce your need for printed paper, enhance the speed with which you process orders all the way to the payment. You don’t need an extra app in the management of your service activities as it covers all areas from the placement of orders, order updates and the storage of all information regarding completed orders.

Your business will be able to create categories of the services that you offer and use the same to make entries. Because of its mobile support, Work Track Service Management will make it possible for you to work with images and carry out management work without having to be restricted to a particular geographical area.

What is the actual cost?

ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Worktrack Service.

Pros

• Because it’s cloud based, it enables users to access their information even from the comfort of their homes.
• Its mobile support makes it easier for users to carry out tasks from the comfort of their palms without the need for desktop computing.
• Work Track Service Management is highly scalable allowing your business to grow with it.
• It has a simple and easy-to-use interface that makes it easier for users to carry out tasks.
• It’s a good tool for business growth as it provides the user with in-built customer support functions.

Cons

• Work Track Service Management isn’t an all round management app therefore necessitating the inclusion of another app to carry out extra functions
• The application support team isn’t available 24/7, resulting in customer disappointment when they get into difficulty during some hours.
• The software consumes a lot of computer power and might not be ideal for startups.
• Work Track Service Management app doesn’t come fitted with social media CRM.
• Its integration is limited to only some specific apps in the market.

How it stacks up?

Access a head to head analysis of Worktrack Service vs alternative software solutions.

Frequently Asked Questions (FAQs)