Wrike Review - why 4.2 stars?

Wrike Review
ITQlick Score: 90/100
ITQlick Rating: (4.2/5)
Pricing: 2/10 - low cost
Category: Project Management -> Wrike
Ranking:Ranked 31 out of 779 Project Management systems
Company: WRIKE
Pricing: starts at $9.80 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Wrike pricing, Wrike alternatives

Shlomi LaviShlomi Lavi / updated: Mar 22, 2022

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What is Wrike and its features?

Wrike is a cloud-based project management software designed for project teams to collaborate, share resources, and monitor progress. The software comes with features such as:
  • Predict & Prevent Delays: Automation, real-time insight, configurable dashboards, and reports help project teams make faster decisions and complete tasks faster.
  • Become Proactive & Resilient: With this feature, project teams can eliminate silos, adapt to change, and guarantee that their entire organization works together to achieve business objectives.
  • Avoid the Unexpected: Project managers must always be one step ahead of the competition. With one-click, configurable Gantt charts, they can see deadlines and critical path analyses.
  • Show Progress at Every Stage: Processes differ from one team to another. Project teams can showcase their projects progress with personalized statuses that keep everyone up to date.
Wrike is a project management software that started in 2006. The company is headquartered in Fort Lauderdale, Florida, United States. The company has a workforce of more than 10,000 employees.

What is Wrike rating?

The rating of Wrike is 4.2 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Wrike?

Wrike is perfect for teams and companies of all sizes: starting from solopreneurs and small businesses to Fortune 500 companies. Tech, social media companies, marketing departments and any other company where project management tools are needed can use this software. Google, HTC, PayPal, Adobe and Electronic Arts are some of the Wrike clients.

Is it easy to use?

Yes, Wrike makes it fairly easy to use. This product is user friendly and intuitive.

Is Wrike cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Wrike on your mobile/smart phone.

Is Wrike the best Project Management system?

Wrike is ranked 31 out of 779 software in their category (Project Management systems).

What are their main features and functionalities?

Wrike comes with workload management, online document collaboration, project organizing, email integration, selective data access, spreadsheet view, time tracking and customizable report features. Users can track deadlines, prioritize assignments, receive real-time monitoring updates and provide timely feedback on work process all in one place. You can keep your plans visible to your entire team, create task dependencies, view a complete project overview, add milestones, and produce an interactive Gantt chart based on task details.

All real-time updates can be viewed from the Activity Stream just like in a Facebook news feed. Users can filter real-time updates by a specific project. The workload management offers another chart that can help you to monitor workload in your team and make adjustments if needed. All your documents can be stored in one place where your team can edit them directly or download them, and view different versions of the same file. Wrike also offers a mobile dedicated app for iOS and Android users.

What are Wrike's pros? (6 Pros)

  • Wrike is quick and easy to set up
  • The software has a clean interface with variant functionality
  • The software is intuitive with smooth navigation and flexible for team collaboration
  • The project management software supports open API and integration with Google Apps, Dropbox and Box
  • The project management solution offers mobile dedicated app for iOS and Android users
  • Wrike customer support is available 24x7 to all users

What are Wrike's cons? (3 cons)

  • Users complain of difficulties in operating the app
  • The project management software doesn’t offer customizable workspace layout, which can be a problem for some users
  • The project management solution can be difficult to use for some customers at first

Who are their main alternatives?

Wrike competes with other project management systems like Smartsheet, Nifty, and Scoro. We will compare these project management systems in some specific aspects below.
  • Functionality: Wrike offers features like Dashboard, Planning, Tracking, News Feed, Ad hoc Reporting, Agile Methodologies, Gantt charts, Notifications, ROI Tracking, Approval, Automated Scheduling, Backlog Management, etc. Smartsheet offers features like Project Planning, Project Schedules, Task Tracking (available in Wrike), Resource management, Budget tracking, Strategic Planning, Private Sheets and Reports, Forms, Grid, Gantt (available in Wrike), Card, Calendar views, etc. Nifty offers features like Set goals & timelines, Collaborate on tasks, Establish Knowledge Hub, Create Docs & Wikis, Balance workloads, Portfolios, Milestone Dependencies, Time Tracking & Reporting, etc. Scoro offers features like Work management, Automated billing, Real-time reporting (available in Wrike), Calendars (available in Wrike), Tasklist & task board, Contacts & customers, etc.
  • Customers/Industries: Wrike targets Project Managers, Marketing, Creative, Professional Services, Product Development, Company-Wide, etc. Wrike has customers like Google, Nickelodeon, Simense, Snowflake, Ogilvy, Syneos Health, etc. Smartsheet targets Project management, IT & Ops, Marketing, Construction, Healthcare & Life sciences, Higher education, Financial services, and Federal government. Smartsheet has customers like Arcteryx, Cisco, City of Detroit, Pfizer, American Express, Apple, etc. Scoro targets Marketing Agencies, Business Consultancies, Professional Services, Legal Services, Building & Construction, Information Technology, etc. Scoro has customers like Primary UK, Waldencroft, Cross Media, Kojo, Tele2, Zadov, net natives, Mediacom, etc. Nifty has customers like Verizon, Periscope Data, Emovis, VMware, IBM, LOreal, NYU.
  • Cost: Wrike has a cost rating of 1.5/5, according to ITQlick expert cost analysis. This means it is low-cost project management software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. Wrike starts at $9.80 per user month per month. Scoro starts at $26 per user per month on annual billing and $28 per user monthly. Nifty starts at $39 per month, billed annually, and $49 per month, billed monthly. Smartsheet starts at $7 per user month on annual billing and $9 monthly.
  • Cloud-based/On-premise: Wrike and all its alternatives are cloud-based.
  • Popularity: Wrike is publicly traded and trusted by 20,000+ customers worldwide. Smartsheet is also publicly traded on the NYSE under the SMAR symbol and is a trusted brand and over 90% of fortune 100 companies.
  • Scalability: Wrike can accommodate mid-sized and enterprises. Smartsheet can accommodate diverse types of work for teams large and small, from enterprise companies to SMBs. Nifty can accommodate companies of all sizes.
  • Support: Wrike and Nifty offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Smartsheet offers all support channels of Wrike except FAQs/Forum and 24/7 (Live Rep). Scoro offers all support channels of Wrike except FAQs/Forum.

What is the cost of Wrike?

Wrike offers a free plan and three license pricing options; Professional, Business, and Enterprise. They have a free plan. The Professional plan starts at $9.80 per user month per month. The Business plan starts at $24.80 per user per month. The license cost information for the Enterprise plan is unavailable.

The Free plan comes with features such as Unlimited users, Web, desktop, Mobile Apps, Personalized App Experience via AI Work Intelligence, Task & subtask Management, etc. The Professional plan comes with features in Free plan plus: 5 to 200 users, Shareable dashboards, Interactive Gantt charts, Productivity integrations (MS Project, Excel, RSS), and 1 to 2 GB storage per user.

The Business plan comes with Professional plan features plus: 5 to 200 users, Custom fields, Custom workflows, Branded workspace, Automation Engine (200 actions/user/month), Project and task approvals, etc. The Enterprise plan comes with Business plan features plus: 5+ users, Single Sign-On (SSO), Two-Factor Authentication (2FA), Password policies, Custom access roles, etc.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Wrike. You can also find here pricing information from Wrike's website.

What should you ask WRIKE during a demo session? (65 questions)

Schedule a demo with Wrike and access 65 must ask questions for the vendor while watching Wrike in action. Visit the vendor's website here.

Where Wrike is used?

Wrike is Ideal for mid-sized and enterprise businesses that value collaboration, manage several projects, and work with various clients. Custom workflows, fields, and reports allow project teams to tailor Wrike to their specific needs. Marketing, Creative, Professional Services, Product Development, Company-Wide Project Managers, and more are target industries of Wrike. Examples of Wrike customers are Google, Nickelodeon, Simense, Snowflake, Ogilvy, Syneos Health, etc.

List of categories

Budgeting & CPM
Query and Report Writer
Mobile
Home Builder
Document Management
File Sharing
Project Collaboration
Web Collaboration
Portal Integration
Time and Attendance
Bug Tracking
Workflow Management

List of features

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling
Task Management
Collaboration Management
Budgeting & CPM

Wrike Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.