XChange POS Review - why 4.1 stars?

XChange POS Review
ITQlick Score: 91/100
ITQlick Rating: (4.1/5)
Pricing: 4.6/10 - average cost
Category: Retail & POS -> XChange POS
Ranking:Ranked 12 out of 430 Retail & POS systems
Company: Cygnet Infotech Pvt. Ltd.
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: XChange POS pricing, XChange POS alternatives

Shlomi LaviShlomi Lavi / updated: Mar 14, 2022

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What is XChange POS and its features?

XChange POS is a point-of-sale software developed by Cygnet Infotech Pvt. Ltd., based in Gujrat, India. The software offers sales and management services such as inventory management, customer relationship management (CRM), tracking of orders, shipments, and finances, and more. The software also features services, including barcode scanning and processing through customer loyalty cards.

XChange POS software also combines back-office management services and sales administration to provide a holistic system. XChange POS has a variety of attractive services for both clients and potential customers. They offer POS solutions for healthcare, IT, sales, retail, construction, and more.

They also offer third-party app development for their industries and clients. They also have services such as product engineering, app testing, Artificial Intelligence-powered cloud platform and analytics, Business Intelligence (BI), Infrastructure Management, and employee management tools and platforms.

Cygnet Infotech Pvt. Ltd. was established in 2000 and has clients spread across 35 countries with over 5000 employees. In addition, Cygnet Infotech provides a wide range of other software and services that include Tax management technology, Digital Transformation, Product Engineering, Robotics and Process Automation, and many more.

What is XChange POS rating?

The rating of XChange POS is 4.1 stars out of 5 and the total score is 91 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses XChange POS?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

Is it easy to use?

Yes, XChange POS makes it fairly easy to use. This product is user friendly and intuitive.

Is XChange POS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently XChange POS can't be accessed on mobile, you would need to access it from your computer.

Is XChange POS the best Retail & POS system?

XChange POS is ranked 12 out of 430 software in their category (Retail & POS systems).

What are XChange POS's pros? (3 Pros)

  • Xchange POS is scalable and can be used with all businesses
  • Xchange POS has a credible customer base of industries
  • IT uses sophisticated technologies like AI and ML for user support

What are XChange POS's cons? (2 cons)

  • There is no free trial or free version available. Also, pricing information is not provided on the website
  • No chat support is provided to the users

Who are their main alternatives?

The three main competitors of XChange POS software are Aralco, Rezuko, and Square for Retail.
  • Functionality: Aralco software is another retail and POS software developed by Aralco Retail Systems. The company originated in Canada and has been operating since 1982. It also offers back-end management, invoicing, sales tracking, inventory management, consultation services, data processing, and more. Rezku is restaurant management and POS software. It was developed by Guest Innovations, Inc., based in Sacramento, California.

    It offers online services such as online payment, online delivery, and third-party delivery, cash management, tracking of orders, inventory management, and more. The software offers Access Controls and/or Permissions, Alerts and Notifications, Barcoding and Scanning, Customer Relation Management (CRM), and more. Square for retail is another POS software developed by Square Inc., an American company first launched in 2009.

    The software offers customer relation management (CRM) services like data and content creation, inventory tracking and managing services, HR and administrative management, and payroll and app development.
  • Target Industries: Aralco tailors its software experience per the users requirements via high-speed internet from their Private Server or Cloud Hosting Servers to all locations worldwide. In addition, they offer Software Support and Installation, Data Management, Recovery, and Utility Services, Quality Assurance and Testing, Training Programs and consultancy, Analysis of systems and programming, Inventory Management, Hardware devices, and solutions, as well as third party server options.

    Rezku restaurant POS offers software custom-made according to the type of establishment a company opens or has. They have different services and software versions for pizza parlors, bars, quick fast-food service joints, full-scale restaurants, etc. The software helps the organization of things like menus, images, payment services like online payment, third-party delivery, QR codes, paying at the table, etc.

    Retail for Square is a POS for retail and management of sales. It has the features of selling in-store and online, integrated payments with online payment ability, online store management, advanced inventory management capabilities, and powerful report generation services. It also provides payment online and in-store pickup and order management, invoice generation, and email marketing services.
  • Support: XChange POS offers support in the form of email and chat support over the phone, in which their representatives contact consumers after they leave them a message on their website. Square for Retail offers support in the form of Email, Forum, Chat support, and phone support. Aralco provides support in contact during business hours, email, and phone support. Finally, Rezku provides support in the form of email for various domains such as sales and support and contact during business hours.

What is the cost of XChange POS?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for XChange POS

What should you ask Cygnet Infotech Pvt. Ltd. during a demo session? (65 questions)

Schedule a demo with XChange POS and access 65 must ask questions for the vendor while watching XChange POS in action. Visit the vendor's website here.

Where XChange POS is used?

XChange POS is a platform that services small businesses, and start-ups, to large corporations and industries. It is scalable and built with integrated technologies such as AI and Business Intelligence etc., to provide a great user experience and customer satisfaction. Moreover, with 24/7 customer support, XChange POS is continuously helping customers with their concerns and queries.

Therefore, the users can curate their solutions according to what they need. XChange POS also has an automated cash register tool designed and integrated with other services and tools to help ensure that customer service is impeccable and ensures maximum sales.

List of categories

Point of sale

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Employee Management
Inventory Management
Price Lookup
Print Receipt
Receipt Notes
Revenue Totals
Sales Commissions

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.