ReadyMode Review - why 4 stars?
Compare PricingITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> ReadyMode review |
Ranking: | Ranked 12 out of 240 Call Center systems |
Company: | XenCALL |
Pricing: | starts at $125 per license/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | ReadyMode pricing, ReadyMode alternatives |
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Table of Contents
What is ReadyMode?
ReadyMode is a cloud-based call center that is suitable for operations in businesses of all sizes from small-sized businesses, to large enterprises across numerous industries. ReadyMode helps businesses, manage their calls on one interface and hence saves the labor required. Users can record incoming and outgoing calls and use them as references.With ReadyMode users have access to features such as call center scripting, performance analytics, scheduling, auto dialing, and automatic call distribution among others. XenCALL is the company that develops, distributes, and manages ReadyMode. The company is located in the United States.
Who is it best for?
ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees). Large enterprises and call centers of 100 or more agents or employees will also benefit from fully browser-based hosting, blended inbound/outbound dialing and more. BPO offshore contact centers, capital services, collections, insurance services and any inside-sales office that requires an IVR solution, automatic call distribution and built-in call recording will find value with XenCALL.Main features and functionalities
No downloads nor external CRM services are required because XenCALL is fully browser-based with a built-in CRM that features customizable lead profiles. Key features include automatic call distribution (ACD) for inbound-queue strategies, unrestricted inbound/outbound dialing, interactive voice response (IVR), performance analytics, a live floor map of your sales team and a built-in webphone.What is the actual cost?
XenCALL Predictive Dialer now ReadyMode offers three license pricing options; Starter, Team, and Enterprise.- Starter starts at $125 per license, per month, and $150 monthly.
- Team starts at $100 per license per month, and $120 monthly.
ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for ReadyMode. You can also find here pricing information from ReadyMode's website.
Pros
- ReadyMode makes it easy for users to integrate a 3rd party lead posting and to purchase and replace DIDs
- The software makes it easy to create an Inbound IVR
- The software also has lots of reporting options
Cons
- The ability for users to customize their setup is minimal
How it stacks up?
Access a head to head analysis of ReadyMode vs alternative software solutions.Frequently Asked Questions (FAQs)
Is ReadyMode right for you or your business?
ReadyMode is a good fit for organizations needing an all-in-one CRM and VoIP predictive dialer. The software is used by KBP Insurance Group, ACan Property Solutions, Dos Lados, etc.List of categories
List of features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.