XLite Review - why 4.3 stars?

XLite Review
ITQlick Score: 79/100
ITQlick Rating: (4.3/5)
Pricing: 2.2/10 - low cost
Category: VoIP -> XLite
Ranking:Ranked 52 out of 164 VoIP systems
Company: CounterPath
Pricing: starts at $3 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: XLite pricing, XLite alternatives

Shlomi LaviShlomi Lavi / updated: Feb 11, 2022

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What is XLite and its features?

X-Lite is CounterPath’s solution to helping users in seamlessly transitioning from the traditional phone systems to the modern Voice over IP (VoIP) by integrating video calls and voice in an easy to navigate UI.

What is XLite rating?

The rating of XLite is 4.3 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses XLite?

The common customers that benefits from using X-Lite are the businesses under small (10 to 100 employees) or medium-sized (100 to 1,000 employees) that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.

Is it easy to use?

Yes, XLite makes it fairly easy to use. This product is user friendly and intuitive.

Is XLite cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access XLite on your mobile/smart phone.

Is XLite the best VoIP system?

XLite is ranked 52 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

Generally speaking, X-Lite offers a modern solution for making video calls, conference calls, instant messaging, traditional phone use, call recording and call history. The program offers users with technology enabling them to integrate video, messaging and voice across fixed and mobile networks. The UI is similar to a typical cell phone.

Users can also enjoy the easy to use address book feature that is found on the right of the dial pad for easily contacting other users.

Who are their main alternatives?

For those looking for alternatives to X-Lite, check out Jitsi, Linphone and Ekiga.

What is the cost of XLite?

The cost of license starts at $3 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for XLite.

What should you ask CounterPath during a demo session? (65 questions)

Schedule a demo with XLite and access 65 must ask questions for the vendor while watching XLite in action. Visit the vendor's website here.

List of categories

Business Phone Systems
Cloud PBX
Online Meeting

XLite Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.