XO Hosted PBX Review - why 2.8 stars?

XO Hosted PBX Review
ITQlick Score: 77/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: VoIP -> XO Hosted PBX review
Ranking:Ranked 67 out of 164 VoIP systems
Company: XO Communications
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: XO Hosted PBX pricing, XO Hosted PBX alternatives
Shlomi LaviShlomi Lavi / updated: Feb 23, 2022

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What is XO Hosted PBX?

XO Hosted PBX is a web based business VoIP solution for businesses of all sizes. It offers such services as 3-way calling, call forwarding, caller ID, and others. The software was designed and launched by XO Communications LLC headquartered in Virginia, United States.

Who is it best for?

The software is a useful solution for the needs of all businesses sizes. It can be used in a variety of major industries such as banking and finance, legal services, healthcare and hospitality, education, telecom and IT services, and others. Some notable clients of the software include Pacific Medical Centers, Fresenius Medical Care, Help USA, and others.

Main features and functionalities

The software offers reliable unified communications in addition to automatic all routing to take advantage of the remote access. It offers support for unlimited local calls and unlimited free site- to-site calling between different XO SIP locations. It also offers call waiting, call forwarding, and call return in addition to 3-way calling.

XO Hosted PBX offers call acceptance and rejection options in addition to other call management capabilities such as inbound call routing, hunt groups, direct inward calling extensions, and direct outward dialing. Other capabilities include conference calling, international outbound calling, auto attendant, and others.

What is the actual cost?

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for XO Hosted PBX.

How it stacks up?

Access a head to head analysis of XO Hosted PBX vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
XO Hoste...
ITQlick rating
2.8/5
Score
77/100
Pricing
8/10
License pricing
Pricing not available
Functionality
7
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Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

XO Hosted PBX is ranked 67 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of XO Hosted PBX is 2.8 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, XO Hosted PBX makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently XO Hosted PBX can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between XO Hosted PBX and alternatives?

The most popular alternatives to XO Hosted PBX in 2023: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - XO Hosted PBX VS VoIP Software alternatives.

List of categories

Business Phone Systems
Cloud PBX
SIP Clients
UCaaS Providers
VoIP
Unified communication
Web hosting

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.