XO Hosted PBX Review - why 2.8 stars?

XO Hosted PBX Review
ITQlick Score: 77/100
ITQlick Rating: (2.8/5)
Pricing: 8/10 - high cost
Category: VoIP -> XO Hosted PBX
Ranking:Ranked 65 out of 164 VoIP systems
Company: XO Communications
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: XO Hosted PBX pricing, XO Hosted PBX alternatives

Shlomi LaviShlomi Lavi / updated: Feb 23, 2022

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What is XO Hosted PBX and its features?

XO Hosted PBX is a web based business VoIP solution for businesses of all sizes. It offers such services as 3-way calling, call forwarding, caller ID, and others. The software was designed and launched by XO Communications LLC headquartered in Virginia, United States.

What is XO Hosted PBX rating?

The rating of XO Hosted PBX is 2.8 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses XO Hosted PBX?

The software is a useful solution for the needs of all businesses sizes. It can be used in a variety of major industries such as banking and finance, legal services, healthcare and hospitality, education, telecom and IT services, and others. Some notable clients of the software include Pacific Medical Centers, Fresenius Medical Care, Help USA, and others.

Is it easy to use?

Yes, XO Hosted PBX makes it fairly easy to use. This product is user friendly and intuitive.

Is XO Hosted PBX cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently XO Hosted PBX can't be accessed on mobile, you would need to access it from your computer.

Is XO Hosted PBX the best VoIP system?

XO Hosted PBX is ranked 65 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers reliable unified communications in addition to automatic all routing to take advantage of the remote access. It offers support for unlimited local calls and unlimited free site- to-site calling between different XO SIP locations. It also offers call waiting, call forwarding, and call return in addition to 3-way calling.

XO Hosted PBX offers call acceptance and rejection options in addition to other call management capabilities such as inbound call routing, hunt groups, direct inward calling extensions, and direct outward dialing. Other capabilities include conference calling, international outbound calling, auto attendant, and others.

Who are their main alternatives?

Popular alternatives to XO Hosted PBX: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of XO Hosted PBX?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for XO Hosted PBX

What should you ask XO Communications during a demo session? (65 questions)

Schedule a demo with XO Hosted PBX and access 65 must ask questions for the vendor while watching XO Hosted PBX in action.

List of categories

Business Phone Systems
Cloud PBX
SIP Clients
UCaaS Providers
VoIP
Unified communication
Web hosting

XO Hosted PBX Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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XO Hoste...
ITQlick rating
2.8/5
Score
77/100
Pricing
8/10
License pricing
Pricing not available
Functionality
7
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Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
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$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.