XSellco Fusion Review - why 3.9 stars?

XSellco Fusion Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: Help Desk -> XSellco Fusion review
Ranking:Ranked 61 out of 210 Help Desk systems
Company: XSellco Software Limited.
Pricing: starts at $85 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: XSellco Fusion pricing, XSellco Fusion alternatives
Shlomi LaviShlomi Lavi / updated: Jan 26, 2023

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What is XSellco Fusion?

XSellco Fusion is a web-based helpdesk management system centralizing the inquiries for the users’ webstore and other eCommerce websites like Amazon, Newegg, eBay among others plus social media sites. Customization and access are done using easy-to-use and intuitive interface. This software provides information you need in order to answer queries in a timely manner with the best possible resolution.

Who is it best for?

XSellco Fusion can cater the needs of freelancers, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and IT.

Main features and functionalities

XSellco Fusion is designed to help users in managing small to big volumes of customer support and related queries from the user’s website ranging from wide array of online channels. All of this is completed from the software dashboard. In addition, this software allows spreading of the support within the team as well as directing specific query to the right personnel. XSellco Fusion also works to quickly address any queries in timely and efficient manner by providing the suitable data at your disposal.

What is the actual cost?

The cost of license starts at $85 per month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for XSellco Fusion. You can also find here pricing information from XSellco Fusion's website.

How it stacks up?

Access a head to head analysis of XSellco Fusion vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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XSellco ...
ITQlick rating
3.9/5
Score
80/100
Pricing
2.4/10
License pricing
$85 per month
Functionality
9
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Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Frequently Asked Questions (FAQs)

Is it the best Help Desk system?

XSellco Fusion is ranked 61 out of 210 software in their category (Help Desk systems).

How they are rated on ITQlick?

The rating of XSellco Fusion is 3.9 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, XSellco Fusion makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently XSellco Fusion can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between XSellco Fusion and alternatives?

The most popular alternatives to XSellco Fusion in 2023: Freshdesk, SolarWinds Service Desk, Zendesk, Zoho Desk, FuseDesk. Access the complete competitors analysis here - XSellco Fusion VS Help Desk Software alternatives.

List of categories

Document Management
Help Desk
Self-Service Portal
Ticket Management
ITIL
Brand Management
Chat
Issue Management
Database Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.