YouTrack Review - why 4.4 stars?

YouTrack Review
ITQlick Score: 84/100
ITQlick Rating: (4.4/5)
Pricing: 5.4/10 - average cost
Category: Project Management -> YouTrack
Ranking:Ranked 90 out of 779 Project Management systems
Company: JetBrains
Pricing: starts at $3.67 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: YouTrack pricing, YouTrack alternatives

Shlomi LaviShlomi Lavi / updated: May 21, 2022

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What is YouTrack and its features?

YouTrack is a web based project management solution for businesses of all sizes. It offers such capabilities as email integration, bug tracking, project planning, and others. The software was designed and launched by JetBrains headquartered in Czech Republic.

What is YouTrack rating?

The rating of YouTrack is 4.4 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses YouTrack?

Customers of the software include businesses of all sizes hailing from a diverse range of types. Major industries and domains where it can be used include retail and wholesale, technology and software development, engineering services, automation and manufacturing, and others. Some notable clients of the software include Cisco Systems Inc, Land Rover, HP, and others.

Is it easy to use?

Yes, YouTrack makes it fairly easy to use. This product is user friendly and intuitive.

Is YouTrack cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access YouTrack on your mobile/smart phone.

Is YouTrack the best Project Management system?

YouTrack is ranked 90 out of 779 software in their category (Project Management systems).

What are their main features and functionalities?

The software offers comprehensive bug and issue tracking capabilities, using simple query syntax similar to natural language in order to locate the exact issues. Issues can be searched by attributes and keywords or with full text search. Tags can be used to group issues in a customized manner, regardless of their attributes.

YouTrack offers reliable time and project expense tracking capabilities with a dedicated time tracking tab on the full issue screen. Other capabilities of the software include email integration, file sharing, milestone tracking, bug tracking, and others.

Who are their main alternatives?

Popular alternatives to YouTrack: Trello, Basecamp, monday.com, Hive, Asana, Smartsheet, Airtable, WorkZone Project Management, ClickUp, Pivotal Tracker. The full list of competitors can be found here.

What is the cost of YouTrack?

Price of the SaaS version starts from $3.67per month while price of the on-premise version starts from $500.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for YouTrack. You can also find here pricing information from YouTrack's website.

What should you ask JetBrains during a demo session? (65 questions)

Schedule a demo with YouTrack and access 65 must ask questions for the vendor while watching YouTrack in action.

List of categories

File Sharing
Ticket Management
Expense Management
Time and Attendance
Email
Project Management
Issue Management
Project Planning
Project Workflow
Task Management
Time Tracking

List of features

Workflow
Agile Project Management
Issue Tracking
Task Management
Time Tracking
Ticket Management

YouTrack Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
YouTrack
ITQlick rating
4.4/5
Score
84/100
Pricing
5.4/10
License pricing
$3.67 per user/month
Functionality
17
Compare
Trello
ITQlick rating
4.2/5
Score
99/100
Pricing
2/10
License pricing
$5 per user/month
Functionality
16
Review
Basecamp
ITQlick rating
4.3/5
Score
98/100
Pricing
4.2/10
License pricing
$99 per month
Functionality
15
Hive
ITQlick rating
4.5/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
12
Review
monday.c...
ITQlick rating
4.7/5
Score
98/100
Pricing
4/10
License pricing
$8 per seat/month
Functionality
92
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.