Zendesk Sell Review - why 4.29 stars?

Zendesk Sell Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> Zendesk review
Ranking:Ranked 105 out of 605 CRM systems
Company: Zendesk
Pricing: starts at $49 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Zendesk Sell pricing, Zendesk Sell alternatives
Shlomi LaviShlomi Lavi / updated: Jan 05, 2023

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What is Zendesk Sell?

Zendesk for Sales is a customer relationship management software that helps sales personnel to win more customers and close more deals. With this software, users can create and save unlimited email templates, receive email insights and alerts on their mobile phones or tablets, and get alerts when a prospect reads or clicks on their emails. Additionally, users can log and record incoming or outgoing calls for reference purposes.

The software also increases conversion, improves productivity, builds a targeted lead list, and automates outreach when the list is ready. Some of the key features of this software are; activity reporting, email automation, call recording and call analytics.

Zendesk was founded in 2007. The company is headquartered in San Francisco, California, United States, with other offices in Australia, Canada and Germany. Zendesk has over 3,000 employees worldwide.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Zendesk Sell offers four plans starting from $19 per user per month. The different plans are Team, Growth, and Professional. Each plan offers a free trial. There are only annual contracts available.

  • Team- Cost $19 per user per month.

  • Growth- Cost $49 per user per month.

  • Professional- Cost $99 per user per month.

  • Enterprise- Cost $ 150 per user per month.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Zendesk Sell.

Pros

  • The software makes creating and managing deals easy
  • It helps businesses to track agents productivity
  • Zendesk allows users to schedule appointments and set reminders

Cons

  • The setup cost is a bit high for some users
  • The customer services response time could be improved better

How it stacks up?

Access a head to head analysis of Zendesk Sell vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Zendesk
ITQlick rating
4.29/5
Score
82/100
Pricing
4/10
License pricing
$49 per user/month
Functionality
36
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Zendesk Sell is ranked 105 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Zendesk Sell is 4.29 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Zendesk Sell makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Zendesk Sell on your mobile/smart phone.

What should we ask during a demo session?

Differences between Zendesk Sell and alternatives?

The most popular alternatives to Zendesk Sell in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Zendesk Sell VS CRM Software alternatives.

Is Zendesk Sell right for you or your business?

The software is fit for small, medium and large-sized businesses across various industries, including manufacturing, healthcare, media and financial services. Users of this software include Intermind, GrubHub, Tesco and siemens.

List of categories

Business performance management
Online Meeting
Content Management
Document Management
Customer Relationship Management
Lead Generation
Online CRM
Self-Service Portal
Training
Campaign Management
Email Marketing
Marketing Automation

List of features

Mobile Access
Collaboration
Task Management
Business Performance Optimization
Contact Management
Customer Self Service Portal
Document Management
Marketing Automation
CRM
Customer Relationship Management
Email Marketing
Lead Management
Territory Management
Campaign Management
Social Media Integration

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.