Zenefits Review

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Last updated: Apr 15, 2020

Zenefits Review

ITQlick rating
(4.2/5)

Starting from $10 per user/month

Zenefits is a human resource management software that offers benefits administration, payroll management and compliance features in one single solution. If you are already using benefits or payroll software, yo...

  • Categories (4/21):

    • Self-Service Portal
    • Product Lifecycle Management
    • Human Resources
    • Applicant Tracking

Shlomi Lavi / updated: Apr 15, 2020

What is Zenefits?

Zenefits is a human resource management software that offers benefits administration, payroll management and compliance features in one single solution. If you are already using benefits or payroll software, you can connect them with Zenefits. The best thing about this HR software is, you get everything in one place for free.

The makers of Zenefits have been providing free human resource management solutions since 2013. The technology used in their solution helps them to operate profitably on insurance commissions so they can keep their software free. The software is currently used by over 1,000 companies for managing over 20,000 employees

Average Rating -

The rating of Zenefits is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Zenefits is perfect for small and mid-sized companies that are looking for a complete HR solution. Companies that already have benefits and payroll can connect them with Zenefits. Weebly, Pebble and Instacart are some of the clients of Zenefits.

Features

Zenefits comes with benefits and insurance management, human resource management and compliance and payroll and taxes features. The new employee onboarding feature requires filling only 5 fields and doesn’t involve any paperwork. All the agreements are signed online, information like personal, bank and tax info are collected online, employees are added to the benefits and payroll and everything is stored online using the onboarding features. If any of your employee is leaving, you can remove them from benefits and payroll in just one click.

When your employee gets married, adopts a child or going through similar events, the dependent can be enrolled to employee’s health benefits, deductions can be changed separate and the tax withholdings can be also changed in payroll. The payroll and tax management part comes with contractor payments, automated deductions, direct deposit, state and local taxes, ADP, ZenPayroll and file 1099’s with IRS features.

Zenefits 5 Pros

  • Zenefitsis perfect for any SMB and comes with an easy-to-use interface for users
  • Zenefits supports connecting your existing payroll and health insurance system to this HR solution
  • The in-house insurance, payroll and HR specialists of Zenefits are always there to help users
  • The human resource solution is web-based and is compatible with Mac and tablets
  • The human resource software comes with COBRA administration and claims management unlike other tools

Zenefits 2 Cons

  • Zenefits doesn’t offer any mobile dedicated app for iOS and Android users
  • Zenefits doesn’t offer retiree administration features like other similar human resource management tools

Competitors & Alternatives

Some of the main competitors for Zenefits are Vista HRMS and HCM One.

HCM One is a solution for HR management which handles employee information, time & attendance, benefits and performance management. It is available as a cloud based solution with mobile device access for both information review & update. However it also offers an open source limited features version of its product if required. Other options include resource scheduling for projects, document management as well as a reporting library for information management.

Zenefits on the other hand includes only core HR features, time & attendance, and payroll. It can integrate with current customer applications and includes both employee & manager self service portals. The product can also be customized to meet business needs is currently offered free to customers. There is also a benefits management module which is integrated with most providers and provides online enrollment and tracking.

In comparison Vista HRMS provides a solution which also addresses recruitment unlike Zenefits. Additionally the product supports workflow automation and is provided as an on premise, hosted and cloud based solution. The product’s analytic tools also include dashboard support for visual representation of KPIs which can be used for both performance & operational monitoring. Vista HRMS also has options to handle training as well as workplace safety & risk management.

Zenefits does not address these features but it does offer a stock options management module unlike its competitors which handles both review and disbursement of stock benefits to employees. Additionally the product includes a document management system to meet compliance requirements.

Zenefits Pricing Information

The cost of license starting from $10 per user/month. The experts at ITQlick has reviewed Zenefits pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Zenefits in action

Is it the right software for you?

Zenefits offers cloud-based software as a service to companies for managing their human resources, with a particular focus on helping them with health insurance coverage

Zenefits Categories

Self-Service Portal
Product Lifecycle Management
Human Resources
Applicant Tracking
Attendance Tracking
Benefits Administration
Compensation Management
Employee Recognition
Employee Onboarding
Expense Management
Payroll
Recruiting Agency

Specifications

Company:
Address: United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Zenefits Features

Benefits Administration
Employee Self-Service
HR Management
Payroll
Performance Record
Software Customization
Timesheet
Absence Management
Employee Time Clock
FMLA Tracking

Zenefits Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Zenefits
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
Kronos
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Hosting
On premise and Cloud
Functionality score
32
Fit small business
Fit medium business
Fit large business
Software review
Namely
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$49 per license
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
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BambooHR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Hosting
On premise and Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Workday
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$100 per user/year
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review