Zenoti Review - why 4.6 stars?

Shlomi Lavi / updated: Mar 08, 2022

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What is Zenoti?

Zenoti is a cloud-based retail POS systems software that allows spa operators to manage clients appointments, as well as setting up a customer database for the tracking of package visits and gift cards. It also enables them to manage their workforce through scheduling, automated monitoring of payroll, work hours, and leaves, as well as managing overall inventory.

The highlight features of Zenoti include smart marketing, digital forms, daily reports, and KPI tracking. Zenoti is a privately-owned computer software company that is headquartered in Bellevue, Washington, USA; it is founded in 2010 and has an employee count of within 200.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Zenoti.

Pros

• This software has a geofencing function to dispel unauthorized access to company data
• Zenoti is capable of creating HTML coded email reminders
• A daily summary report is available in the dashboard function of this software

Cons

• Some users found the sales module of this software complicated for their use
• Slow internet increases billing time and customer wait time within this software

How it stacks up?

Access a head to head analysis of Zenoti vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Zenoti right for you or your business?

Zenoti is fit for companies of small, medium or large operations size primarily in the spa, salon, and medspa industries. It is especially suitable for multi-location chain businesses that are seeking to manage their CRM, workforce, and POS from one system. Skoah, Massage Green Spa, Jiva, and Massage Heights are some of the customers that this software caters for.