Zoho Bug Tracker Review - why 4.1 stars?

Zoho Bug Tracker Review
ITQlick Score: 60/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Bug Tracking -> Zoho Bug Tracker review
Ranking:Ranked 8 out of 10 Bug Tracking systems
Company: Zoho
Pricing: starts at $40 per user/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: Zoho Bug Tracker pricing, Zoho Bug Tracker alternatives
Shlomi LaviShlomi Lavi / updated: Aug 08, 2019

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What is Zoho Bug Tracker?

ZOHO Bug Tracker is an online bug tracking application featured in ZOHO’s suite. The software is designed to help programmers to keep track of software bugs in their work and to maintain quality assurance. The software combines intuitive and clean interface to submit and organize issues with creating custom views, setting business rules, personalized workflow for the issues that projects inevitably run into. ZOHO, the developer of ZOHO Bug Tracker, was founded in 1996 and has headquarters located in Pleasanton, California.

Who is it best for?

ZOHO Bug Tracker is best for small to medium businesses in small to large enterprises across multiple industries. But it is best used by clients in the industries of software development, programming, technology, computer science and any like businesses. The software is used by thousands of clients all over the world including clients in Asia, Europe, North America, the Middle-East, and Africa. Among their most prominent clients include TechCrunch, PCWorld, CNET, and the New York Times.

Main features and functionalities

ZOHO Bug Tracker can help your business by keeping track of all the bugs that you might get into while programming. The software has a setting with multiple options that would allow users to define their own specification when it comes to looking for bugs. This also helps clients define workflows, rules and to classify bugs in terms of how they are managing their project. In today’s software development market, having a powerful bug tracker is integral in project programming.

The software also allows users to organize and view the bugs that are detected. These custom views allow users to focus on the aspects of the project that need to be developed or improved. The software’s Bugs View also offers a consolidated view of the bugs found, along with any number of bugs that need to be addressed immediately. The bug tracker also allows users to manage all their files in one place, allowing several kinds of files to be uploaded and downloaded by the software. This also keeps clients and team members informed about the progress of each project.

What is the actual cost?

The cost of license starts at $40 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Zoho Bug Tracker.

Pros

  • ZOHO Bug Tracker can be used with mobile devices and tablets such as smartphones and iPads.
  • ZOHO Bug Tracker can also be launched as a stand-alone program
  • ZOHO Bug Tracker supports multiple languages
  • ZOHO Bug Tracker integrates well with other existing programs
  • ZOHO Bug Tracker offers technical and customer support

Cons

  • ZOHO Bug Tracker offers user guides and training videos for new users
  • ZOHO Bug Tracker does not offer money back guarantee
  • The software has limited OS support
  • The software is not the most affordable in the market

How it stacks up?

Access a head to head analysis of Zoho Bug Tracker vs alternative software solutions.
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DevTrack
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6
Bugzilla
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Pricing not available
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SpiraTeam
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3.8/10
License pricing
$43.50 per user/month
Functionality
16

Frequently Asked Questions (FAQs)

Is it the best Bug Tracking system?

Zoho Bug Tracker is ranked 8 out of 10 software in their category (Bug Tracking systems).

How they are rated on ITQlick?

The rating of Zoho Bug Tracker is 4.1 stars out of 5 and the total score is 60 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Zoho Bug Tracker makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Zoho Bug Tracker can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Zoho Bug Tracker and alternatives?

The most popular alternatives to Zoho Bug Tracker in 2024: test IO, DevTrack, Bugzilla, SpiraTeam, Smartlook. Access the complete competitors analysis here - Zoho Bug Tracker VS Bug Tracking Software alternatives.

List of categories


List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.