Zoho Bug Tracker Review

Let our Bug Tracking Software Experts help you find the right Software for your Business!

Last updated: Aug 08, 2019

Zoho Bug Tracker Review

ITQlick rating
(4.1/5)

Starting from $40 per user/month

ZOHO Bug Tracker is an online bug tracking application featured in ZOHO’s suite. The software is designed to help programmers to keep track of software bugs in their work and to maintain quality assurance. The ...

  • Categories :

Shlomi Lavi / updated: Aug 08, 2019

What is Zoho Bug Tracker?

ZOHO Bug Tracker is an online bug tracking application featured in ZOHO’s suite. The software is designed to help programmers to keep track of software bugs in their work and to maintain quality assurance. The software combines intuitive and clean interface to submit and organize issues with creating custom views, setting business rules, personalized workflow for the issues that projects inevitably run into. ZOHO, the developer of ZOHO Bug Tracker, was founded in 1996 and has headquarters located in Pleasanton, California.

Average Rating -

The rating of Zoho Bug Tracker is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

ZOHO Bug Tracker is best for small to medium businesses in small to large enterprises across multiple industries. But it is best used by clients in the industries of software development, programming, technology, computer science and any like businesses. The software is used by thousands of clients all over the world including clients in Asia, Europe, North America, the Middle-East, and Africa. Among their most prominent clients include TechCrunch, PCWorld, CNET, and the New York Times.

Features

ZOHO Bug Tracker can help your business by keeping track of all the bugs that you might get into while programming. The software has a setting with multiple options that would allow users to define their own specification when it comes to looking for bugs. This also helps clients define workflows, rules and to classify bugs in terms of how they are managing their project. In today’s software development market, having a powerful bug tracker is integral in project programming.

The software also allows users to organize and view the bugs that are detected. These custom views allow users to focus on the aspects of the project that need to be developed or improved. The software’s Bugs View also offers a consolidated view of the bugs found, along with any number of bugs that need to be addressed immediately. The bug tracker also allows users to manage all their files in one place, allowing several kinds of files to be uploaded and downloaded by the software. This also keeps clients and team members informed about the progress of each project.

Zoho Bug Tracker 5 Pros

  • ZOHO Bug Tracker can be used with mobile devices and tablets such as smartphones and iPads.
  • ZOHO Bug Tracker can also be launched as a stand-alone program
  • ZOHO Bug Tracker supports multiple languages
  • ZOHO Bug Tracker integrates well with other existing programs
  • ZOHO Bug Tracker offers technical and customer support

Zoho Bug Tracker 2 Cons

  • ZOHO Bug Tracker offers user guides and training videos for new users
  • ZOHO Bug Tracker does not offer money back guarantee

Competitors & Alternatives

The main competitors for Zoho Bug Tracker are FogBugz and Bugtrack.com.

FogBugz can track any type of software issue in one central portal and provides multiple options to capture the details of the problem with an integrated support desk as well. There are also powerful search facilities to find related information, solutions and technical details, which are stored in easy to maintain wiki files that can also track bug change history. Additionally the product supports mobile device access for remote bug tracking, as well as case management to track the resolution via milestones.

Zoho Bug Tracker on the other hand supports the KanBan system to view visually the status of bug resolution on all outstanding issues. Additionally there are dashboards to show in real-time, problem resolution times on outstanding issues. The product also supports collaboration through forums for shared discussions on issues, and includes GitHub for software version control.

Then there is Bugtrack.com which combines bug tracking with resolution case details & test case analysis as well. The product also supports collaboration for information & files sharing, and includes integration to Dropbox for online documentation storage. The product is also customizable to meet the process requirements of development teams, and provides a white labeling option which allows the product to be branded by the customer.

Zoho Bugtracker does not currently support these features, but it does include Bitbucket integration which allows application source code to be hosted online. This allows for real-time online collaboration for bug fixing & issues resolution which syncs with GitHub and Zoho Bugtracker for case management updates.

Zoho Bug Tracker Pricing Information

The cost of license starting from $40 per user/month. The experts at ITQlick has reviewed Zoho Bug Tracker pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Zoho Bug Tracker in action

Zoho Bug Tracker Categories


Specifications

Company:
Address: Zoho Corporation, Research Boulevard, Austin, TX
Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Zoho Bug Tracker Features

Data Import/Export
Basic Reports
Online Customer Support

Zoho Bug Tracker Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
60/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$40 per user/month
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Compare
test
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Compare
DevTrack
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Hosting
On premise and Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Bugzilla
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
SpiraTeam
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$15.99 per month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review