Zoho CRM - Top 4 Alternatives (Mar 2022)

Shlomi Lavi / updated: Mar 08, 2022

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Zoho competes with some of the best CRM in the industry, below is a brief of how it competes with Zendesk Sell, Salesforce sales cloud, and Monday.com.

• Functionality: Zoho, when compared to its alternatives is highly rated in functions, compared to Salesforce and Zendesk sell it has all the same features, but when compared to monday.com Zoho has all its features plus an extra; Internet chat Integration.
• Customers/Industries: Compared to alternatives, Zoho ranges high on industry targets. The Zoho software has a great customer relationship, as it globally empowers over 250,000 businesses in about 180 countries while still engaging its customers. Zoho targets every business type, and thus is gaining the upper hand amongst its alternatives. With its higher adoption, faster implementation and better Roi, Zoho has far gained its industry and customer target than all of its listed alternatives except Salesforce who targets more Industries than Zoho.
• Cost: Zoho is considered very expensive when compared to close alternatives like; Zendest with pricing at $19, and monday.com which pricing ranges from $10. However, not all of its competitors offer free versions to their clients like Zoho and monday.com does. Cloud-Based/On-premise: In comparison to alternatives, Zoho CRM has all of its data cloud-based.
• Popularity: Zoho is also quite popular amongst its competitors, having about 250,000 enterprises using its services in about 180 different countries. Zoho has been in existence since 1996 and has grown beyond expectations.
• Support: Zoho CRM support knowledge base, email/help desk, phone support and live chat.