Zoom Review - why 4.6 stars?
Shlomi Lavi / updated: Jul 13, 2020
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What is Zoom?
Main category: Video Conferencing
Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, and video webinar features. This solution was built by Zoom Video Communications which was founded in 2011. It currently has up to 5,000 employees and is located in San Jose, California.Zoom rating -
The rating of Zoom is 4.6 stars out of 5 and the total score is 97 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology pageTypical Customers
The typical customers include the following business size: Small business, Medium business, Large business.Zoom 3 Pros
- Easy to set-up and use
- Drag and drop interface
- Can host up to 1,000 participants
Zoom 2 Cons
- No email integration
- More expensive than other video conferencing solutions
Competitors & Alternatives
TimeViewer is an online meetings management software for small to large companies available at the same price range as Zoom. Zoom has an app version for iOS and Android devices while TimeViewer has an app for iOS, Android, and Windows devices. TimeViewer also has call sharing, chat, collaboration, whiteboard, user management, live/video conferencing, and meeting management features as Zoom.However, Zoom still offers more functions than TimeViewer such as customizable branding, document management and storage, single sign-on, and role-based permission. Both have high customer reviews online but Zoom is a more beneficial video conferencing solution. Skype for Business is a video conferencing software for the same client size as Zoom.
However, Skype for Business pricing is lower than Zoom at $2 per month. Skype can be downloaded in iOS, Android, and Windows mobile devices. Skype provides the same features as Zoom including API, chat, collaborative workspace, instant messaging, video streaming, and live video conferencing. Both have excellent vendor reputation online but Skype can be a cheaper alternative to Zoom. . The full list of competitors can be found here.
Zoom Pricing Information
The cost of license starting from $14.99 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ZoomQuestions to ask the vendor during a demo
Schedule a demo with Zoom and access 25 must ask questions for the vendor while watching Zoom in action.Is it the right software for you?
Zoom is great for businesses of all types and sizes as well as freelancers. Nasdaq, Uber, Delta, and Box are among its clients.Zoom Categories
Communications
Video Conferencing
VoIP
Attendance Tracking
Scheduling
Zoom specifications
ITQlick Score: | 97/100 |
---|---|
ITQlick Rating: | (4.6/5) |
Company: | Zoom Video Communications |
Address: | 55 Almaden Blvd, San Jose, CA 95113, United States |
Pricing: | Starting from $14.99 per user/month |
Website: | Visit Zoom website |
Typical customers: | Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Operating Systems: | Mac OS, Windows, Linux |
Zoom Features
24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
Zoom Vs. Alternatives
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
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Zoom
ITQlick Score
97/100
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3/10
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$14.99 per user/month
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$22.90 per user/month
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Facetime
ITQlick Score
90/100
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2/10
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RealPresence
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88/100
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5/10
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Ubiq
ITQlick Score
87/100
Pricing score
5/10
License pricing
$29 per month
Functionality score
4
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Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.