Zoom Review

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Last updated: Jul 13, 2020

Zoom Review

ITQlick rating
(4.6/5)

Starting from $14.99 per user/month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

  • Categories (4/5):

    • Communications
    • Video Conferencing
    • VoIP
    • Attendance Tracking

Shlomi Lavi / updated: Jul 13, 2020

What is Zoom Used For?

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, and video webinar features. This solution was built by Zoom Video Communications which was founded in 2011. It currently has up to 5,000 employees and is located in San Jose, California.

Average Rating -

The rating of Zoom is 4.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Zoom 3 Pros

  • Easy to set-up and use
  • Drag and drop interface
  • Can host up to 1,000 participants

Zoom 2 Cons

  • No email integration
  • More expensive than other video conferencing solutions

Competitors & Alternatives

TimeViewer is an online meetings management software for small to large companies available at the same price range as Zoom. Zoom has an app version for iOS and Android devices while TimeViewer has an app for iOS, Android, and Windows devices. TimeViewer also has call sharing, chat, collaboration, whiteboard, user management, live/video conferencing, and meeting management features as Zoom.

However, Zoom still offers more functions than TimeViewer such as customizable branding, document management and storage, single sign-on, and role-based permission. Both have high customer reviews online but Zoom is a more beneficial video conferencing solution. Skype for Business is a video conferencing software for the same client size as Zoom.

However, Skype for Business pricing is lower than Zoom at $2 per month. Skype can be downloaded in iOS, Android, and Windows mobile devices. Skype provides the same features as Zoom including API, chat, collaborative workspace, instant messaging, video streaming, and live video conferencing. Both have excellent vendor reputation online but Skype can be a cheaper alternative to Zoom.

Zoom Pricing Information

The cost of license starting from $14.99 per user/month. The experts at ITQlick has reviewed Zoom pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Zoom in action

Is it the right software for you?

Zoom is great for businesses of all types and sizes as well as freelancers. Nasdaq, Uber, Delta, and Box are among its clients.

Zoom Categories

Communications
Video Conferencing
VoIP
Attendance Tracking
Scheduling

Specifications

Company:
Address: 55 Almaden Blvd, San Jose, CA 95113, United States
Website:https://zoom.us/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Zoom Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications

Zoom Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Zoom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$14.99 per user/month
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
TeamViewer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$22.90 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Facetime
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
RealPresence
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$89 per license
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Ubiq
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Compare