Zoom Review - why 4.6 stars?

Zoom Review
ITQlick Score: 97/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Video Conferencing -> Zoom review
Ranking:Ranked 1 out of 49 Video Conferencing systems
Company: Zoom Video Communications
Pricing: starts at $14.99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Zoom pricing, Zoom alternatives
Shlomi LaviShlomi Lavi / updated: May 20, 2024

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What is Zoom?

Zoom is a cloud-based video conferencing software used by individuals and enterprises to hold virtual meetings using its integrated communication tools. Users can make video or audio calls and have access to its numerous features, which includes:
  • Video Conferencing: Zoom has a video conferencing system that makes meetings easy through HD video or audio calls. It facilitates standard video conferencing on mobile phones or desktops, syncs with the users calendars, and has robust security and passcode settings to prevent meeting disruption.
  • Webinars: With the Zoom webinar feature, users can hold webinars for as many as 50000 people. The live HD video platform can also be connected to Facebook live, Instagram, and other social media to accommodate external audiences. The webinar also allows the users to make in-session chat, respond to polls, attend Q&A, gather feedback through a survey, amongst other functions.
  • Virtual Workspaces: Zoom also has modern workspaces for groups called Zoom Rooms. It can be used in conference rooms, offices, or classrooms to share content among a group of recipients. It enables a remote user to hold a live HD Video meeting with a group of people in the conference room.


Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Zoom offers free as well as paid plans. It has plans for personal meetings, for a maximum of 100 people, 1000 people, and more. The Basic Plan; This is a free plan that can be used for personal meetings and hosts a maximum of 100 persons. Group meetings can be held for 40 minutes, while a two-person meeting has a maximum time frame of 30 hours.

The Pro Plan: The price is $14.99/month/license. It can host up to 100 participants and has a social media streaming feature, a 30-hour group meeting, and a 1GB cloud storage/ license.

The Business Plan: The business plan can host up to 300 participants. Its price is $19.99/month/license. It has additional features such as transcript recording, company branding, domain management, and a single sign-on.

The Enterprise Plan: An enterprise plan is tailor-made for large enterprises. It can host up to 500 participants. It has the same price and business plan features but has unlimited cloud storage and transcript recording.

All the paid plans of Zoom can allow a maximum of 1000 participants. They can also subscribe for extra paid add-ons such as audio conferencing at $100/month and cloud storage at $40/ month.

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Zoom. You can also find here pricing information from Zoom's website.

Pros

  • It is easy to use and has an excellent user interface
  • It has excellent audio and video quality
  • Zoom can be used to record meetings and share them with non-participants.

Cons

  • Its high bandwidth demand result in poor video quality if the internet connection is bad
  • More expensive than other video conferencing solutions

How it stacks up?

Access a head to head analysis of Zoom vs alternative software solutions.
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Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
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$14.99 per month
Functionality
13
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TeamViewer
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6/10
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15
Facetime
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4.2/5
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90/100
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2/10
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Has a free version
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3
RealPresence
ITQlick rating
3.9/5
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88/100
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5/10
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$89 per license
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3
Ubiq Hiv...
ITQlick rating
4.5/5
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87/100
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5/10
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$29 per conference/month
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4
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Frequently Asked Questions (FAQs)

Is it the best Video Conferencing system?

Zoom is ranked 1 out of 49 software in their category (Video Conferencing systems).

How they are rated on ITQlick?

The rating of Zoom is 4.6 stars out of 5 and the total score is 97 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Zoom makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Zoom on your mobile/smart phone.

What should we ask during a demo session?

Differences between Zoom and alternatives?

The most popular alternatives to Zoom in 2024: TeamViewer, Facetime, RealPresence, Ubiq Hive, Arkadin. Access the complete competitors analysis here - Zoom VS Video Conferencing Software alternatives.

Is Zoom right for you or your business?

Whether it is two people or 1000 people communicating, Zoom perfectly fills the boots. It can be used by individuals, groups, companies, large institutions, and governments. Since communication is essential in any industry, Zoom can be used anywhere. However, sectors that use Zoom more include the government, healthcare, finance, and education sectors.

In the education sector, teachers can remotely lecture while students receive them from the comfort of their smartphones. Teachers can also ask questions and answers and give assignments. Famous universities that use Zoom include Quinnipiac University, Arizona State University, and Los Angeles Unified District School. Also, medical education, telehealth, and collaborative healthcare are done with Zoom in the healthcare sector.

Financial and governmental institutions can also hold meetings without traveling long distances. Popular companies that use Zoom include Western Union, John Hopkins School of Medicine, Los Angeles Police, and Capital One.

List of categories

Communications
Video Conferencing
VoIP
Attendance Tracking
Scheduling

List of features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.