Zurmo Review - why 4 stars?

Zurmo Review
ITQlick Score: 77/100
ITQlick Rating:
Pricing: 5/10 - average cost
Category: CRM -> Zurmo review
Ranking:Ranked 238 out of 605 CRM systems
Company: Zurmo
Pricing: starts at $35 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Zurmo pricing, Zurmo alternatives
Shlomi LaviShlomi Lavi / updated: Feb 28, 2022

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What is Zurmo?

Zurmo is a customer relationship management and gamification solution for businesses of all sizes. Its capabilities include activity management, marketing automation, product management, and others. The software was designed and launched by Zurmo Inc headquartered in Illinois, United States.

Who is it best for?

Customers of the software include businesses of all sizes and types. Major industries where it can be deployed include financial services, retail and wholesale, technology and software development, media and entertainment, automation and manufacturing, engineering services, education, and others. Among the notable clients of the software we can include Ecksodus and various other companies.

Main features and functionalities

Marketing and sales automation capabilities offered by the software include campaign dashboard, campaign management, email marketing, product catalog, social advertising, contact management, contact scheduling, customer database, lead management, and social media integration. The software offers analytical services of custom graphs and charts, custom reports, dashboards, and pipeline reports. Data import and export is offered in a variety of formats.

Gamification capabilities that feature on the software include end user rewards, scores and badges, achievements and statuses, and user adoption. Other important capabilities include product catalog management, email marketing campaigns, real time currency conversion, sales force automation, tracking of sales pipeline, and others.

What is the actual cost?

The software is available for a price of $2 per month per user.

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Zurmo.

How it stacks up?

Access a head to head analysis of Zurmo vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Zurmo
ITQlick rating
4/5
Score
77/100
Pricing
5/10
License pricing
$35 per user/month
Functionality
10
Review
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Zurmo is ranked 238 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Zurmo is 4 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Zurmo makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Zurmo can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Zurmo and alternatives?

The most popular alternatives to Zurmo in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Zurmo VS CRM Software alternatives.

List of categories

Complaint Management
Customer Loyalty
Lead Generation
Mac CRM
Mobile CRM
Online CRM
Real Estate CRM
Small Business CRM
Gamification
Sales Force Automation (SFA)

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.