Compare Alvaria and Alvaria - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Alvaria or Alvaria?

Alvaria is more expensive to implement (TCO) than Alvaria, and Alvaria is rated with the same score (62/100) as Alvaria (62/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aspect Software, Inc Vs. Aspect Software, Inc

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Who is more expensive? Alvaria or Blended Interaction?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alvaria and Blended Interaction.

Alvaria accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Blended Interaction is rated 4, which is lower than the average cost of Call Center software. Blended Interaction accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Blended Interaction is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Alvaria cost is around the same cost of Blended Interaction.

Which software includes more/better features?

We've compared Alvaria Vs. Alvaria based on some of the most important and required Call Center features.

Alvaria: Data Import/Export, Basic Reports, Online Customer Support.

Blended Interaction: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Alvaria's typical customers include: Small, medium and large size businesses, and Blended Interaction's target customer size include: Small, medium and large size businesses.