Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - Falcon.io or SolarWinds Service Desk?
Falcon.io is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Falcon.io (75/100). SolarWinds Service Desk offers users more features (18) than Falcon.io (8). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Falcon.io Vs. Samanage
Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Falcon.io or SolarWinds?
The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Falcon.io and SolarWinds.
Falcon.io price starts at $108 per seat/month , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Social Marketing software cost.
Bottom line: Falcon.io is more expensive than SolarWinds.
Which software includes more/better features?
We've compared Falcon.io Vs. SolarWinds Service Desk based on some of the most important and required Social Marketing features.
Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management, Contact Management, Content Management, Publishing Social Content.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
The typical customers that can benefit from Falcon. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.