LiveChat - Top Competitors (Feb 2022)
Compare Pricing
| ITQlick Score: | 78/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Chat -> LiveChat review -> LiveChat competitors |
| Ranking: | Ranked 22 out of 45 Chat systems |
| Company: | LiveChat, Inc. |
| Pricing: | starts at $16 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | LiveChat review, LiveChat pricing guide |
Shlomi Lavi / updated: Feb 26, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
LiveChat vs. Alternatives in 2024
Two noteworthy competitors of LiveChat are SysAid IT Pro and SmartSupport. SysAid IT Pro offers similar core features when compared to LiveChat, although some degree of difference does exist. For instance, SysAid Pro offers some additional core features such as remote control access, asset management, scheduling, and self service portal.Unlike LiveChat, SysAid Pro does not offer multi-language capabilities and neither does it provide API and CRM integration. Support features of SysAid Pro are limited compared to those found on LiveChat. Finally, there are no customization capabilities of SysAid Pro.
SmartSupport offers extensive support and management functionalities and its core features are more numerous compared to LiveChat. Some of the core features of SmartSupport that are not found on LiveChat include automated password reset, change management, workflows, and self service portal.
On the other hand, SmartSupport does not offer incident and problem management which is available on LiveChat. Similarities between the two solutions are numerous. For instance, both offer CRM integration and customization of various reporting parameters. However, SmartSupport exclusively supports English compared to LiveChat’s support of more than a dozen languages.
LiveChat alternatives - for small & large Business
Here are the top 4 alternatives to LiveChat that are worth checking out: Olark for SMBs, Chatra for large size business, Pure Chat for growing companies, and Zoho SalesIQ for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.