Compare LiveChat and PromoRepublic - Feb 2022

Shlomi LaviShlomi Lavi / Feb 26, 2022

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Bottom Line: Which is Better - LiveChat or PromoRepublic?

PromoRepublic is more expensive to implement (TCO) than LiveChat, and LiveChat is rated higher (78/100) than PromoRepublic (62/100). LiveChat offers users more features (7) than PromoRepublic (0). There is a clear winner in this case and it is LiveChat!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LiveChat, Inc. Vs. PromoRepublic

LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...

PromoRepublic: PromoRepublic is a company that is a developer and vendor of PromoRepublic Social Media Content Builder and Posting Tool.

Who is more expensive? LiveChat or PromoRepublic?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveChat and PromoRepublic.

LiveChat price starts at $16 per agent/month , On a scale between 1 to 10 LiveChat is rated 2, which is much lower than the average cost of Chat software. PromoRepublic price starts at $9 per month , When comparing PromoRepublic to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: PromoRepublic is more expensive than LiveChat.

Which software includes more/better features?

We've compared LiveChat Vs. PromoRepublic based on some of the most important and required Chat features.

LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

PromoRepublic: We are still working to collect the list of features for PromoRepublic.

Target customer size

LiveChat is flexible enough to meet the needs of any business regardless of the size and type. and PromoRepublic's target customer size include: Start up, Small business, Medium business, Private use.



LiveChat

ITQlick rating
(2.8/5)

starts at $16 per agent/month

LiveChat is a help desk software solution that provides real time interaction with customers. The software was designed by LiveChat, Inc., headquartered in North Carolina, United States. It offers crucial custo...

Categories: Automatic Call Distribution (ACD), Casino CRM, Complaint Management, Customer Loyalty.

PromoRepublic

ITQlick rating
(3.8/5)

starts at $9 per month

PromoRepublic is the all-in-one social media platform for small businesses and agencies. It automates posting to social with smart slots and 100,000 templates library. It also allows to monitor mentions and eng...

Categories: Social Marketing, Social Media, Curation, Promotions, Publishing.

Compare specifications

Compare features

LiveChat: 7 Features

Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting

PromoRepublic: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
LiveChat
ITQlick rating
2.8/5
Score
78/100
Pricing
2/10
License pricing
$16 per agent/month
Functionality
31
Compare
PromoRepublic
ITQlick rating
3.8/5
Score
62/100
Pricing
4.6/10
License pricing
$9 per month
Functionality
8
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.