Shlomi Lavi / Oct 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Rocket.Chat is more expensive to implement (TCO) than LiveZilla, and Rocket.Chat is rated higher (62/100) than LiveZilla (25/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveZilla: We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that y...
Rocket.Chat: Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking forward to build and evolve their own chat platforms.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveZilla and Rocket.Chat.
LiveZilla price starts at $155 per license , On a scale between 1 to 10 LiveZilla is rated 2, which is much lower than the average cost of Help Desk software. Rocket.Chat price starts at $3 per user/month , When comparing Rocket.Chat to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: LiveZilla cost is around the same cost of Rocket.Chat.
We've compared LiveZilla Vs. Rocket.Chat based on some of the most important and required Help Desk features.
LiveZilla: We are still working to collect the list of features for LiveZilla.
Rocket.Chat: We are still working to collect the list of features for Rocket.Chat.
LiveZilla's typical customers include: Small, medium and large size businesses, and Rocket.Chat's target customer size include: Small, medium and large size businesses.
starts at $155 per license
LiveZilla is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. LiveZilla received a rating of 4.5 from ITQlick team. The software cost is considered affo...
Compare Pricingstarts at $3 per user/month
Rocket.Chat is a trending cloud-based Help Desk software, it is designed to support small, medium and large size business. Rocket.Chat received a rating of 4.5 from ITQlick team. The software cost is considered...
Compare Pricing| ITQlick Score: | 25/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> LiveZilla review |
| Company: | LiveZilla |
| Pricing: | starts at $155 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | LiveZilla review, LiveZilla pricing, LiveZilla alternatives |
| ITQlick Score: | 62/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Team Collaboration -> Rocket.Chat review |
| Company: | Rocket.Chat |
| Pricing: | starts at $3 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | Rocket.Chat review, Rocket.Chat pricing, Rocket.Chat alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.