Compare Rocket.Chat and LiveZilla - Oct 2022

Shlomi LaviShlomi Lavi / Oct 24, 2022

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Bottom Line: Which is Better - Rocket.Chat or LiveZilla?

Rocket.Chat is more expensive to implement (TCO) than LiveZilla, and Rocket.Chat is rated higher (62/100) than LiveZilla (25/100).

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Rocket.Chat Vs. LiveZilla

Rocket.Chat: Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking forward to build and evolve their own chat platforms.

LiveZilla: We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that y...

Who is more expensive? Rocket.Chat or LiveZilla?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Rocket.Chat and LiveZilla.

Rocket.Chat price starts at $3 per user/month , On a scale between 1 to 10 Rocket.Chat is rated 2, which is much lower than the average cost of Team Collaboration software. LiveZilla price starts at $155 per license , When comparing LiveZilla to its competitors, the software is rated 2 - much lower than the average Team Collaboration software cost.

Bottom line: Rocket.Chat cost is around the same cost of LiveZilla.

Which software includes more/better features?

We've compared Rocket.Chat Vs. LiveZilla based on some of the most important and required Team Collaboration features.

Rocket.Chat: We are still working to collect the list of features for Rocket.Chat.

LiveZilla: We are still working to collect the list of features for LiveZilla.

Target customer size

Rocket.Chat's typical customers include: Small, medium and large size businesses, and LiveZilla's target customer size include: Small, medium and large size businesses.



Rocket.Chat

ITQlick rating
(4.5/5)

starts at $3 per user/month

Rocket.Chat is a trending cloud-based Help Desk software, it is designed to support small, medium and large size business. Rocket.Chat received a rating of 4.5 from ITQlick team. The software cost is considered...

Categories: Video Conferencing, Help Desk, Web Collaboration, Chat.

LiveZilla

ITQlick rating
(4.5/5)

starts at $155 per license

LiveZilla is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. LiveZilla received a rating of 4.5 from ITQlick team. The software cost is considered affo...

Categories: Help Desk, Ticket Management, Knowledge Management.

Compare specifications

Compare features

Rocket.Chat: 0 Features

We are working to collect the list of features

LiveZilla: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Rocket.Chat
ITQlick rating
4.5/5
Score
62/100
Pricing
3.6/10
License pricing
$3 per user/month
Functionality
4
Compare
LiveZilla
ITQlick rating
4.5/5
Score
25/100
Pricing
2.2/10
License pricing
$155 per license
Functionality
3
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.